What are the responsibilities and job description for the IT Support Engineer ( 1–3 years Exp) - Urgent position at TECEZE?
Hi
We are looking for an IT Support Engineer with 1–3 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.
Job Title: Desktop IT Support Engineer
Location: Marshalltown, IOWA
Onsite Work
Full Time
start date: 05th December 2025
Job Responsibilities:
IT Support Engineer – (1–3 Yrs)
Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project.
Technical Skills:
- M365
- Azure AD
- ServiceNow
- Basic networking skills
- Complex system Troubleshooting skills
- Printer management
- AV solution support
- VIP support
- Printer and industrial scanner support