Demo

Deskside Support Technician

Teceze USA
Monroeville, PA Contractor
POSTED ON 8/28/2026
AVAILABLE BEFORE 9/26/2026

Title: L1 & L2 Deskside Support Engineer

Location: Monroeville, PA & Pittsburgh, PA


Job Description:


We are looking for a candidate with basic M365 knowledge who can provide L1 & L2 Deskside support and assist users directly during the T2T migration to resolve any issues. The offshore team will provide supporting documents, SOPs, remote assistance, as well as L2 and L3 support.


  • Provide post-migration end user support by assisting users directly during and after migration activities, including support for Outlook/Exchange, MFA re-registration, SharePoint, OneDrive, Teams, device readiness, and basic troubleshooting.
  • Coordinate with the offshore team in India for any clarifications and be aligned with the team.
  • Handle VIP and high-priority issues promptly


Hourly Wage Estimation for Deskside Support Technician in Monroeville, PA
$26.00 to $32.00
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