What are the responsibilities and job description for the Field Service Technician position at TEC Equipment Rental?
ABOUT US
TEC Equipment Rental provides light construction and agricultural equipment, maintenance, and service to contractors and homeowners. The company is locally owned and operated in South Carolina, with a staff that has over seventy years of experience in construction equipment rentals. We love what we do, and our customers receive personalized service from an equipment partner that can adapt to their needs quickly.
TEC Equipment Rental is an authorized dealer for many trusted equipment makes, such as Mahindra, Takeuchi, Husqvarna Power, JLG, STIHL, SCAG Power Equipment, Genie, Fecon, Spartan Mowers, and Skyjack, with a large selection of new and pre-owned inventory.
As a reflection of the TEC brand, our team is prepared to ensure the best experience for every customer. From assistance to ongoing maintenance and customization, our service proves we are the friendliest name in equipment rental.
Recognized as a Best Place to Work in South Carolina, we are committed to maintaining a culture of excellence for our team, our partners, and our customers.
Description of Position
The Field Service Technician will be responsible for repairing, diagnosing, inspecting, and maintaining various types of aerial and earth moving equipment, primarily servicing rentals and customer owned equipment.
Organizational Relationships
The Field Service Technician reports to the Service Manager. Normal inside contacts will include all employees of TEC front office, shop, and field. Outside contacts will include existing clients, customers, and other related industry contacts.
Job Duties and Responsibilities
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Perform repairs, diagnostics, inspections, and overall maintenance of the company’s equipment inventory.
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Ensure safety, quality control, and environmental protection programs are followed throughout all services.
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Demonstrate ability to read electrical and hydraulic schematics.
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Proficiently utilize and leverage tools and solutions to accomplish tasks independently without direct supervision.
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Proficiently complete thorough and accurate annual inspections.
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Demonstrate knowledge of troubleshooting various equipment product lines.
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Deliver excellent customer service and demonstrate high level communication skills; Foster and ensure cooperative and collaborative partner relationships; Maintain a positive attitude.
Requirements of the Position
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Education and Certification – High school diploma or equivalent; Industrial, vocational, or mechanical training is a plus; Mechanical maintenance and/or equipment servicing certifications a plus
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Recommended Work Experiences – Minimum of 3-5 years of experience as a mechanic repairing and maintaining construction equipment; Minimum of 3 years of relevant driving experience; Valid driver’s license and satisfactory driving record; Knowledge of heavy equipment, specifically excavators, forklifts, and compactors
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Physical Demands – Prolonged standing, sitting, walking, climbing, balancing, bending, stooping, kneeling, crouching, crawling, reaching (with arms and hands), handling, talking, hearing, depth perception, lifting, vision (close, peripheral, depth, ability to adjust focus), and lifting/moving up to 35 pounds
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Working Conditions – Considerable local and non-local travel may be required; Work with a group and/or team; Frequent conflict situations may be present; Work after normal business hours; Potential hazardous work; Frequent exposure to extreme outside weather conditions and high levels of noise