What are the responsibilities and job description for the Application Specialist (2 years CAD/CAM experience, Bachelor's Degree) position at Tebis America Inc.?
Job Summary:
We are seeking a motivated and skilled Tebis Application Specialist to join our team. The ideal candidate will have a strong background in manufacturing processes, be adept with CAD/CAM systems, and provide expert support to our customers. This role is essential for ensuring that our clients fully utilize Tebis software to meet their production goals.
Key Responsibilities:
- Provide technical support and training to Tebis customers
- Assist customers in optimizing their use of Tebis software to meet manufacturing goals
- Work with the sales team to support software demonstrations, presentations, and customer engagement.
- Conduct customer visits, both virtually and in person, to provide hands-on support
- Perform software installation, configuration, and updates for customers
- Troubleshoot and resolve technical issues related to Tebis software
- Work closely with the technical team to enhance support and implementation processes
- Document support cases and maintain knowledge base content for future reference
- Develop and maintain strong relationships with customers to ensure long-term satisfaction and success.
- Travel to customer sites as needed (estimated 50%)
Qualifications:
- Bachelor’s degree in Engineering, Manufacturing, or a related field, or equivalent work experience
- 2 years of experience with CAD/CAM systems; Tebis experience is a plus
- Strong understanding of manufacturing processes, especially in milling, machining, or mold and die
- Excellent problem-solving skills and the ability to work independently
- Strong customer service skills and a client-focused mindset.
- Ability to communicate complex technical information to both technical and non-technical audiences.
- Willingness to travel for on-site customer support as required
- Familiarity with CNC machining and related software systems
- Experience working in a customer-facing role
- A background in technical support
Why Tebis America?
- Competitive salary and benefits package
- Opportunities for professional development and career growth
- A collaborative and innovative work environment with a focus on continuous improvement
- Work alongside industry leaders in advanced manufacturing technologies
How to Apply:
Please submit your resume and a brief cover letter explaining why you’re excited to join our team to INFO@TEBISUSA.COM with the subject line “Application Specialist”.
If basic instructions can't be followed, we will not follow up with you.
We’re excited to hear from you!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Must be a US citizen
Education:
- Bachelor's (Preferred)
Willingness to travel:
- 50% (Required)
Work Location: In person
Salary : $52,982 - $98,362