What are the responsibilities and job description for the Supervisor position at Teapresso Bar Ka Makana Ali'i?
Job Summary
We are seeking a dedicated and experienced Supervisor to join our team. The ideal candidate will be responsible for overseeing daily operations, ensuring staff performance meets company standards, and maintaining a high level of customer service. This role requires strong leadership skills and the ability to manage various administrative tasks within a coffee/boba shop environment.
Responsibilities
- Supervise and coordinate daily activities of staff to ensure efficient operations.
- Train and develop team members to enhance their skills and performance.
- Handle cash register operations, including cash handling and reconciliation.
- Manage payroll processes, ensuring accurate and timely payments for all employees.
- Assist in budgeting and financial planning to optimize store resources.
- Maintain stock levels by overseeing inventory management and ordering supplies as needed.
- Ensure compliance with company policies and procedures while promoting a positive work environment.
- Address customer inquiries and resolve issues promptly, demonstrating excellent phone etiquette.
Skills
- Strong administrative skills with the ability to manage multiple tasks efficiently.
- Experience in a grocery store setting is preferred, providing insight into daily operations.
- Proficient in training development techniques to foster employee growth.
- Excellent phone etiquette for effective communication with customers and staff.
- Knowledge of cash handling procedures and experience with cash registers.
- Familiarity with payroll systems and budgeting processes is advantageous.
- Ability to motivate team members while maintaining high standards of service.
Join our team as a Supervisor, where you can make a significant impact on our operations while leading a dedicated group of individuals committed to excellence in customer service.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Kapolei, HI 96707 (Required)
Ability to Relocate:
- Kapolei, HI 96707: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22