What are the responsibilities and job description for the Commercial Account Manager - (Hybrid - Clearwater, FL) position at TeamViewer?
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you driven by building strong customer relationships and closing impactful deals?
Join our Sales Team as a Commercial Account Manager and help bridge the gap between SMB and Enterprise by growing mid-market customers into long-term, scalable partnerships.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you driven by building strong customer relationships and closing impactful deals?
Join our Sales Team as a Commercial Account Manager and help bridge the gap between SMB and Enterprise by growing mid-market customers into long-term, scalable partnerships.
- Drive New ARR & ARR growth and expansion across your customer portfolio
- Identify upsell/cross-sell opportunities and expand small deployments into broader platform usage
- Lead demos, scoping, and workshops for more complex deals
- Build strong, trust-based relationships with key stakeholders
- Proactively manage customer needs and prevent churn
- Turn customer inquiries into commercial opportunities
- Apply value-selling and challenge customer assumptions to create urgency
- Tailor solutions based on business needs, industry trends, and economic exposure
- Convert single-use-case customers into multi-use-case adopters
- Use partner networks to extend reach and generate pipeline
- Collaborate with Marketing, Product, Finance, Legal, and SE teams for customer success
- Represent TeamViewer at events and partner activities
- Maintain strong knowledge of the full TeamViewer portfolio and competitive landscape
- Stay updated on market trends and customer industry developments
- Continuously build expertise through learning and collaboration
- Maintain accurate CRM pipeline, forecasting, and reporting
- Regularly assess account performance and adjust strategies
- Apply MEDDPICC & Sandler
- 3–5 years B2B SaaS/tech sales experience
- Strong account management and solution-selling skills
- Proven history of exceeding KPIs/quotas
- Excellent communication, presentation, and negotiation
- Able to understand complex needs and translate into solutions
- High drive, ownership, and hands-on mentality
- Strong analytics, disciplined pipeline and CRM usage
- Entrepreneurial, organized, handles multiple accounts well
- Fluent English; extra languages helpful
- Familiar with SaaS sales cycle and market dynamics
- Senior experience of at least a year
- Up to 30% travel requirement (domestic)
- Work location is Hybrid to our Clearwater, FL office
- Competitive compensation including stock-based options
- Flexible PTO and paid holidays
- 401(k) with employer matching
- Comprehensive Health insurance package including 100% employer-paid medical coverage
- Up to 12 weeks of Parental Leave
- Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
- Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
- Open door policy and business casual dress code
- We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.