What are the responsibilities and job description for the CRM Integration Architect III position at TeamSoft?
ServiceNow Integration Architect
Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. TeamSoft’s dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. TeamSoft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.
Location: Remote within Wisconsin (must be current Wisconsin Resident)
Contract Duration: Through 4/30/26 (extensions possible)
Pay Rate: $55-62/hour
Interview: Microsoft Teams
Lead ServiceNow implementation projects, bridging business stakeholders and technical teams. Ensure requirements are clear, configurations follow best practices, and solutions deliver measurable process improvements.
Key Responsibilities- Gather and translate business requirements into functional specifications.
- Configure ServiceNow using out-of-box tools (forms, workflows, approvals).
- Coordinate testing, UAT, and deployment activities.
- Collaborate with developers and architects for scalable solutions.
- Support change management and user adoption.
- ServiceNow implementation and configuration experience.
- Multiple module deployments (Incident, Problem, Change, CMDB, Knowledge, Service Catalog, Discovery).
- Expertise in ITOM, integrations, automations, and CSDM.
- Strong understanding of ServiceNow best practices and ITIL frameworks.
- Agile/Scrum experience.
- ServiceNow certifications (CSA, Implementation Specialist).
- ITIL Foundation or higher.
- Ability to interact with senior leadership and provide technical guidance.
Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. TeamSoft’s dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. TeamSoft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.
Salary : $55 - $62