Streaming Producer

Primary Function

The Streaming Producer will play a key role in delivering seamless live streaming experiences across multiple platforms, including LinkedIn Live, Microsoft Teams, and YouTube Live. Work with a diverse team of engineers and producers, and be responsible for setting up, running, and troubleshooting live streams. Support the wider studio team in delivering exceptional experiences to stakeholders.

Duties & Responsibilities

• Collaborate with the Streaming Producer and Broadcast Systems Engineer to configure, set up, and monitor encoded live streams across various platforms
• Schedule, test, and manage live streams on multiple platforms, ensuring optimal performance on LinkedIn Live, YouTube Live, and more
• Author detailed reports on viewer behavior and platform performance, providing insights into user experience across platforms like Microsoft Teams, Intercall, Wowza Cloud, and others
• Troubleshoot stream issues in real-time by working closely with vendors and Broadcast Systems Engineers, ensuring seamless broadcasts
• Administer settings and configurations in live video encoding appliances such as Elemental Live, Teradek, and Haivision to maintain stream quality
• Continuously refine and automate live streaming workflows to improve efficiency and scalability. Implement tools to streamline encoding, platform integration, and real-time monitoring
• Ensure the successful delivery of live streams across multiple content delivery networks (CDNs), while adapting to the specific requirements of each platform (LinkedIn, YouTube, Microsoft Teams, etc.)
• Regularly update stakeholders, including producers and technical leads, on the status of streams, issues, and solutions during live events. Facilitate open lines of communication to ensure transparency and collaboration across teams
• Assist with project and workflow documentation and special projects
• Other duties as assigned

Skills & Qualifications

• An overall understanding of the live program production process is necessary and a strong sense of urgency in solving customer requests to ensure timely resolution is critical
• In-depth knowledge of network IP protocols (HTTP, RTMP, RTSP) and video conferencing technologies like BlueJeans
• Demonstrated ability to perform under pressure, managing simultaneous streams while maintaining a high standard of quality
• Proven track record of delivering interactive stream experiences across multiple devices and platforms
• Ability to create and manage streaming profiles and player embeds
• Strong experience in video and audio encoding technologies
• Expertise in live video delivery across multiple CDNs and ability to troubleshoot stream quality in real-time
• Experience developing, automating, and optimizing live streaming workflows and processes
• Exceptional communication and leadership skills, with the ability to inspire and guide teams through high-pressure, fast-paced environments
• Ability to make quick, effective decisions under tight deadlines
• High level of computer literacy and technical aptitude
• Strong technical troubleshooting skills with the ability to provide quick, effective solutions
• Ensures high-quality, flawless execution in every aspect of technical production
• Strong understanding of video and audio production, including camera operation, lighting, and sound design
• Candidate must have a commitment to excellence in their field, staying current with emerging trends and technologies

Education & Experience

• 5 years of experience in live streaming or webcasting experience with a proven ability to deliver high-quality live video streams
• Bachelor’s degree in Media Production, Broadcast Engineering, Film, or a related field is preferred

Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.