What are the responsibilities and job description for the Senior IT Technician - Expression of Interest (Future Opportunities) position at TeamLogic IT, Denton, TX?
Benefits:
- Locally owned and operated
- Competitive salary
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
- Opportunity for advancement
Summary
We are inviting experienced Managed IT Services (MSP) Level 3 Technicians to express interest in potential future career opportunities with our team. This is not an active vacancy, and there is no immediate hiring taking place. Submissions will be kept on file, and qualified candidates will be contacted when relevant positions open.
If you are passionate about delivering exceptional IT support to small- and medium-sized businesses and want to be considered for upcoming roles, we encourage you to join our talent pipeline.
Important Note
This listing is for future consideration only. Employment opportunities are not currently available, and submitting your information does not constitute an application for a specific open position.
Responsibilities (Anticipated Scope of Future Roles)
- Technical Support: Offer expert assistance for IT systems, encompassing servers, networks, and applications. Troubleshoot complex issues escalated by Level 1 and 2 technicians.
- Network Management: Design, implement, and maintain secure network solutions. Monitor network performance proactively.
- System Administration: Perform maintenance, upgrades, and security hardening across client environments.
- Client Interaction: Build and maintain strong client relationships to foster long-term success. Recommend technology solutions that align with business goals.
- Project Management: Lead IT projects, including migrations, deployments, and infrastructure improvements.
- Documentation: Maintain accurate technical documentation and standard operating procedures to ensure consistency and efficiency.
- Training and Mentorship: Support the development of junior technicians.
- Compliance: Ensure systems adhere to data protection and cybersecurity regulations.
- Emergency Support: Respond promptly to critical issues, including after-hours support as needed.
Knowledge, Skills, & Qualifications
Experience & Education
- Minimum 5 years of IT support experience, with at least 2 years in a senior or Level 3 role.
- MSP experience is strongly preferred.
- Bachelor’s degree in IT, Computer Science, or related field preferred.
- Relevant certifications (e.g., CompTIA Network /Security , Microsoft Azure Administrator, CCNA) are advantageous.
Technical Expertise
- Windows and Linux servers
- Virtualization (VMware, Hyper-V)
- Cloud platforms (Azure, AWS)
- Networking, firewalls, VPNs, and security best practices
- Monitoring tools (e.g., SolarWinds, Auvik)
- RMM and ticketing systems (NinjaRMM, Autotask PSA, ServiceNow)
Other Competencies
- Strong documentation practices (Hudu, IT Glue)
- Problem-solving and project management skills
- Excellent communication and customer service abilities
- Adaptability in a fast-paced environment
Work Environment
- Blend of onsite and remote work depending on client needs.
- Occasional travel to client locations.
- Flexibility to support emergencies or project deadlines.
Benefits (If Offered in Future Openings)
- Competitive salary and performance-based incentives
- Health insurance
- Paid time off and holidays
- Professional development support
- Flexible scheduling and remote work options
- Collaborative team culture
Company Overview
At TeamLogic IT, we help businesses leverage technology effectively and securely. As part of a dynamic local office backed by a national network, you will have the opportunity to grow your skills, contribute to client success, and collaborate with talented professionals across North America.
How to Express Interest
If you would like to be considered for future opportunities, please submit your resume and a brief cover letter outlining your background and the types of roles that interest you. We will review expressions of interest periodically and reach out when suitable openings become available.
Please note:
- There is no active recruitment process for this position.
- Employment start dates are not yet determined.
- You may hear back that you don't meet minimum requirements or that you will be saved in our candidate database.
- Inclusion in our candidate database does not guarantee future employment.
Salary : $75,000 - $95,000