What are the responsibilities and job description for the Medical Records Representative position at TeamHealth?
Posistion Overview
External Job Description and Responsibilities
The Medical Records Clerk is responsible for obtaining and processing medical records from hospital electronic medical record (EMR) systems for multiple departments across the organization. Records are requested through IDX, ETM systems, insurance or claims correspondence, and various external sources. This role requires strong organizational skills, flexibility, and excellent time management to ensure accurate and timely completion of requests.
Essential Duties And Responsibilities
Job Qualifications:
Job Benefits
TeamHealth is proud to be the leading physician practice in the U.S., providing exceptional patient care together. TeamHealth has been recognized as one of the “165 Top Places to Work in Healthcare” for 2026 by Becker's Hospital Review. TeamHealth has also been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025. We continue to grow across the U.S., from our Clinicians to Corporate Employees. Join Us!
What we Offer
Career Growth Opportunities
A Culture anchored in a strong sense of belonging
Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
401 (k) (Discretionary match)
Generous PTO
8 Paid Holidays
Equipment Provided for Remote Roles
Location
Remote
Working Level
Full-Time
Job Category
Accounting, Administrative, Customer Service, Healthcare, Insurance, Nurse, Other, Research, Science
LinkedIn
No
Career Builder
Yes
ID
59722BR
External Job Description and Responsibilities
The Medical Records Clerk is responsible for obtaining and processing medical records from hospital electronic medical record (EMR) systems for multiple departments across the organization. Records are requested through IDX, ETM systems, insurance or claims correspondence, and various external sources. This role requires strong organizational skills, flexibility, and excellent time management to ensure accurate and timely completion of requests.
Essential Duties And Responsibilities
- Retrieve and complete medical record requests from the ETM system for insurance companies and internal departments, both onsite and offsite.
- Process paper medical record requests received via postal mail.
- Complete medical record requests received through email correspondence.
- Access hospital websites to locate, download, and print medical records as needed.
- Print records from OnBase scanning systems.
- Return completed records to the requestor, ensuring all required forms are attached or properly submitted with claims.
- Manage personal remote access credentials, including initial setup and ongoing maintenance.
- Maintain an accurate daily production log of completed work.
- Perform additional duties and responsibilities as assigned by management.
Job Qualifications:
- High school diploma or equivalent required.
- Minimum of six (6) months of experience working with insurance in an office or hospital setting preferred.
- Strong organizational and time management skills.
- Proficiency with computers and electronic medical record systems.
- Ability to remain focused and efficiently complete assignments through to completion.
- Position is performed in a well-lit, moderate office environment.
- Must be able to lift up to 50 pounds as required.
Job Benefits
TeamHealth is proud to be the leading physician practice in the U.S., providing exceptional patient care together. TeamHealth has been recognized as one of the “165 Top Places to Work in Healthcare” for 2026 by Becker's Hospital Review. TeamHealth has also been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025. We continue to grow across the U.S., from our Clinicians to Corporate Employees. Join Us!
What we Offer
Career Growth Opportunities
A Culture anchored in a strong sense of belonging
Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
401 (k) (Discretionary match)
Generous PTO
8 Paid Holidays
Equipment Provided for Remote Roles
Location
Remote
Working Level
Full-Time
Job Category
Accounting, Administrative, Customer Service, Healthcare, Insurance, Nurse, Other, Research, Science
No
Career Builder
Yes
ID
59722BR