What are the responsibilities and job description for the Implementation Project Management Coordinator position at TeamBuilder?
TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment. *This role is fully remote but candidates must reside in the US and be available to work mostly EST hours.
Summary Of Role
TeamBuilder is seeking an early-career Implementation Project Coordinator to support the execution of client implementations and ensure operational excellence across our PMO.
In this role, you will work closely with a Project Manager to support the day-to-day execution of implementations. You will own project administration, coordination, and follow-through across multiple client engagements, ensuring nothing falls through the cracks.
Over time, this role is designed to evolve from project support → partial ownership → full ownership of smaller implementations, with a structured development path into a full Project Manager role.
Key Responsibilities
Project Execution & Administration (Primary Focus)
You Will Own The Operational Backbone Of Implementation Projects
You will help ensure clients stay on track and engaged:
You will support the PM in keeping projects moving forward:
This Role Is Designed With a Clear Progression Path
Ideal Experience and Background
~1–3 years of experience in:
Summary Of Role
TeamBuilder is seeking an early-career Implementation Project Coordinator to support the execution of client implementations and ensure operational excellence across our PMO.
In this role, you will work closely with a Project Manager to support the day-to-day execution of implementations. You will own project administration, coordination, and follow-through across multiple client engagements, ensuring nothing falls through the cracks.
Over time, this role is designed to evolve from project support → partial ownership → full ownership of smaller implementations, with a structured development path into a full Project Manager role.
Key Responsibilities
Project Execution & Administration (Primary Focus)
You Will Own The Operational Backbone Of Implementation Projects
- Maintain and manage project plans in Asana (milestones, tasks, dependencies)
- Prepare meeting agendas, capture notes, and distribute recaps
- Track action items and ensure timely follow-up across stakeholders
- Maintain RAID logs (risks, issues, actions, dependencies)
- Prepare status reports and internal updates
- Ensure documentation is complete, accurate, and up to date
You will help ensure clients stay on track and engaged:
- Coordinate client-facing follow-ups and next steps
- Track outstanding deliverables and proactively follow up
- Support training logistics and completion tracking
- Maintain client-facing documentation and timelines
- Draft client communications and status updates
You will support the PM in keeping projects moving forward:
- Monitor project health, risks, and timelines
- Compile risks and support mitigation planning
- Assist with internal coordination across data, product, and CS teams
- Support end-user rollout readiness and communication
This Role Is Designed With a Clear Progression Path
- 0–3 months: Learn TeamBuilder implementation processes; fully own admin, tracking, and coordination
- 3–6 months: Begin leading portions of implementations (workstreams, smaller clients, or phases)
- 6–12 months: Progress to independently owning smaller implementations end-to-end
- 12 months: Take on more complex projects with increasing autonomy
- Partner closely with a PM who will provide guidance, mentorship, and oversight
- Enable the PM to focus on strategic implementation leadership, client alignment, and risk management by owning execution detail
- Operate with a high level of accountability in a fast-paced, evolving environment
Ideal Experience and Background
~1–3 years of experience in:
- SaaS implementation, onboarding, customer success, or project coordination
- Healthcare or healthcare technology strongly preferred
- Strong organizational and execution skills (high attention to detail)
- Ability to manage multiple priorities and follow through consistently
- Comfortable with ambiguity and evolving processes; can operate with autonomy.
- Strong written and verbal communication skills the enable the team/client to be informed throughout the implementation and that expectations and timelines are clearly defined.
- Ability to interact professionally and connect personally in a professional environment with external clients
- Highly accountable—does not drop tasks or miss follow-ups
- Proactive—anticipates needs and removes friction
- Coachable and eager to grow into a PM role
- Balances detail-orientation with understanding of broader goals
- Contributes to strong team culture
- Job Type: Full-time, Exempt, Remote, Travel Required (Must be in US and able to work EST hours).
- Compensation: Competitive including paid time off, medical benefits, and the potential for an annual performance bonus, and/or equity
- Culture - We foster a collaborative, engaging, mission-driven culture that values innovation and prioritizes customer success. We like to have fun together and support each other too!