Operations Manager

The Automotive Operations Manager oversees the facility responsible for maintenance and repair of the customer vehicle(s). This role ensures efficient shop operations, manages staff performance, controls repair costs, and maintains a safe and productive work environment.

Supervisory Responsibilities

· Hire shop staff.

· Oversees the daily workflow and scheduling of shop employees to ensure efficient operations.

· Ensures technicians remain on task and complete repairs within established timeframes.

· Assigns and delegates work appropriately based on technician skills, workload, and operational priorities.

· Conducts performance evaluations that are timely and constructive.

· Holds employees accountable for productivity, safety compliance, and quality of work.

· Handles discipline or termination of employees in accordance with company policy.

· Encourages collaboration and teamwork among technicians and shop staff.

· Acts as a communication buffer between the shop team and Owner to ensure alignment with leadership expectations.

· Serves as the safety coordinator and enforces all shop safety policies and procedures.

Duties/Responsibilities

· Ensures performance of repairs and maintenance are properly assigned.

· Maintains database of maintenance and repair records for company vehicles and equipment.

· Oversees shop inventory and orders parts, tools, and supplies while monitoring costs to maintain Cost of Goods Sold (COGS) within predetermined financial targets.

· Ensures all applicable safety standards and regulations are followed within the facility.

· Prepares maintenance schedules for motor vehicles and heavy equipment and notifies drivers or operators when maintenance/upkeep is required.

· Maintain a clean, organized shop environment at all times, ensuring all parts and tools are properly labeled, bagged, and stored in their designated locations.

· Performs other related duties as assigned.

Required Skills/Abilities

· Strong supervisory and leadership skills.

· Excellent analytical and problem‑solving skills.

· Excellent mechanical skills.

· Excellent organizational skills and attention to detail.

· Ability to read service and repair manuals.

· Ability to use hand and power tools.

· Familiar with computer diagnostic equipment and software.

· Proficient with Microsoft Office Suite or related software to maintain service records and track inventory.

Education and Experience

· High school diploma or equivalent required.

· Five years of related experience preferred.

· Vocational or technical school training preferred.

Physical Requirements

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to work safely in a noisy area with many odors present.

· Must be able to lift up to 50 pounds at a time.

· Good vision to inspect repair work.

· Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $50,000 - $60,000