HR Generalist

The People Behind the Care

PetVet365 was built on a simple belief: veterinary medicine works best when veterinarians lead and own it. We are a vet-led ownership network designed for disciplined growth. Our doctors build sustainable hospitals in their communities, delivering high-quality, relationship-centered care to pets and the families who love them — supported by financial expertise, operational clarity, and scalable systems.

That’s where our support team comes in. The work done in finance, HR, marketing, technology, and operations directly strengthens our hospitals and enables our veterinarian partners to grow responsibly and profitably while remaining focused on exceptional patient care.

Today, we’re proving that strong business fundamentals and compassionate, high-quality veterinary care reinforce one another. If you’re energized by helping build purpose-driven growth, we invite you to explore how your talents can contribute to our entrepreneurial, vet-led organization and the care delivered in every hospital we support.

The Position

We’re looking for an HR Generalist who thrives in a fast-paced, multi-site environment and isn’t afraid to roll up their sleeves. You’ll be a key partner to the HR Director and a go-to resource for our hospital teams as we scale, supporting HR processes and systems, owning compliance requirements across our network, and supporting our people with onboarding.

We open multiple new hospitals every year, and our HR team is growing along with the business. We’re a small, lean team that collaborates closely and works best when everyone brings their whole self to the table. This is a role for someone who genuinely enjoys wearing many HR hats — who gets energized by building efficient processes, raising the bar on HR practices, and finding smarter ways to get things done. If you thrive in a high-growth environment where no two days look the same, and your contributions are visible and valued, you’ll feel right at home here.

Primary Responsibilities

• Live and exemplify the Petvet365 Purpose, Mission, and Vision within self and team.

HRIS & Paycom Administration

• Serve as a Paycom administrator, including data entry, position management, user access & security, and system troubleshooting
• Maintain data integrity across all employee records, PAFs, and system updates
• Build and deliver ad hoc reports and analytics to support leadership decision-making
• Support the hospital managers with the full onboarding process for all new team members, ensuring a seamless and welcoming experience from offer to day one
• Own the end-to-end onboarding workflow for new veterinarians, including new hire paperwork, credentialing documentation, DEA and state license verification, and veterinary school record tracking
• Track and maintain active license records for all clinical staff, flagging renewals and expirations proactively
• Manage applicant tracking and background check processes for required positions in coordination with hiring managers and the recruiting team

Payroll Support & Backup

• Serve as a knowledgeable backup to the payroll manager, processing or auditing payroll as needed

Compliance

• Own multi-state employment law compliance across all hospital locations, monitoring regulatory changes, and proactively updating practices and educating managers
• Manage EEO-1 reporting, OSHA recordkeeping, and labor law posting requirements
• Track and audit I-9 and E-Verify compliance for all new hires
• Coordinate and track completion of annual compliance training across the organization
• Coordinate and track completion of manager training across the organization
• Partner with the HR Director to update the employee handbook with HR policies and procedures
• Track workers' compensation reporting, providing hospital support, and follow up on reporting obligations
• Maintain organized, audit-ready personnel files
• Respond to and process court orders, including subpoenas, and other legal employment-related orders, ensuring timely and compliant handling in coordination with legal counsel as appropriate

Associate Relations

• Serve as a trusted first point of contact for associate questions, concerns, and workplace issues
• Coach managers on employee relations matters, corrective action, and documentation best practices
• Conduct exit interviews and summarize findings to identify trends and share insights with the HR Director and leadership
• Process employment verifications and unemployment claims

HR Projects & Business Support

• Drive HR projects that support our hospital owners
• Partner cross-functionally with Operations, Finance, Recruiting, and hospital leadership to align HR with business needs
• Support the development and rollout of programs, training, and initiatives that strengthen the team member experience
• Monitor the HR inbox and triage as needed
• Monitor and triage the company mailbox as needed

• Bachelor’s in business admin, Human Resources, or a related field, required
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification required (or active pursuit with a clear timeline to completion)
• Strong understanding of federal and multi-state employment law is required
• At least 5 years of experience in Human Resources
• Required to have experience working in organizations with multiple entities
• Hands-on Paycom experience strongly preferred; familiarity with HRIS configuration and administration is required
• Experience in the Veterinary field is desired

Minimum Qualifications

• Must have a genuine service mentality to HR — eager to respond to hospital teams promptly, follows through consistently, and makes every interaction feel supported and valued
• Strong communicator who builds trust quickly with team members at all levels — from front desk staff to senior leadership
• A self-starter who brings solutions, not just problems, and thrives without a lot of hand-holding

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to communicate effectively with others online or telephonically.
• Must be able to lift 15 pounds at times.
• Must be able to travel as necessary to Team meetings and hospitals, as needed.

Why You'll Love Working Here

We believe great people deserve great benefits. Here's what's waiting for you:

Company-Provided Benefits

• Medical — Two plan options to fit your needs — including an HSA-eligible plan with a company contribution
• 401(k) with Company Match — We invest in your future, not just your present
• Short-Term Disability — Income protection when you need it most, fully covered by the company
• Life Insurance — Peace of mind for you and your loved ones, on us
• PTO & Paid Holidays — Recharge, refresh, and come back ready to crush it
• Remote/Hybrid Flexibility — Work where you do your best work
• Paid Maternity Leave — Because family comes first
• Employee Assistance Program (EAP) — Confidential support when life gets complicated
• HR Development Budget — We invest in your growth through certifications, conferences, and continuing education

Voluntary Benefits Available

• Dental, Vision, Long-Term Disability, and additional voluntary benefits to customize your package to fit your life