What are the responsibilities and job description for the Central Patient Administrative Coordinator position at Team Rehabilitation Physical Therapy?
Overview
About Us
Team Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since our first clinic opened in 2001, we’ve built a reputation for excellent outcomes, exceptional patient satisfaction, and a workplace where therapists love to work.
Our mission is simple:
Why You’ll Love Working Here
Professional Growth
Team Rehabilitation is seeking a dynamic individual to be that important first point of contact within our clinic.
Responsibilities:
Support multiple clinics
All other duties as assigned by their Supervisor
Qualifications
About Us
Team Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since our first clinic opened in 2001, we’ve built a reputation for excellent outcomes, exceptional patient satisfaction, and a workplace where therapists love to work.
Our mission is simple:
- Provide the best outpatient physical, and occupational therapy.
- Make therapy enjoyable for patients.
- Deliver measurable improvements in health and quality of life.
Why You’ll Love Working Here
Professional Growth
- $1,500 per year for continuing education or student loan repayment — your choice.
- 40 hours of paid CEU time in addition to PTO.
- A strong Equity & Engagement commitment — every team member’s voice matters.
- LOW COST medical plan option, plus dental & vision coverage.
- 401(k) match, profit sharing, and generous PTO.
- Competitive salary with monthly bonus opportunities.
Team Rehabilitation is seeking a dynamic individual to be that important first point of contact within our clinic.
Responsibilities:
- Greet patients in a friendly, outgoing manner; ideal candidate would be empathetic to patient conditions and do whatever is needed to help, accommodate and support the patient’s success in therapy
- Ensure 360 communication with patients, physicians, other staff members and anyone else involved in the patient’s care - including any necessary follow-ups
- Maintain complex schedules while ensuring that all patients are scheduled the appropriate amount of visits which may include working with other staff members to accommodate patient needs
- Verify and explain insurance benefits to every patient, as well as obtaining and tracking any authorizations needed
- Accurate data entry into electronic medical and billing record system, including billing changes and follow-up
- Collect Co-pays in an accurate, timely and professional manner
- Input data collected from in-house research; information provided will assist in determining clinic performance
- Assist in clinic performance by preparing management information, imputing data from in-house research and assuming basic maintenance of clinic supplies and equipment
- Able to multitask in a fast paced, demanding environment while staying on top of daily reports and tasks
- Must be committed to Team’s initiative of making DEI a priority - bringing a sense of belonging and empowerment within a diverse workforce
Support multiple clinics
All other duties as assigned by their Supervisor
Qualifications
- High school graduate or equivalent
- Experience in a patient centered health care position is an advantage, but is not necessary
- Experience in other positions requiring customer contact and service is also useful
- Excellent written and verbal communication skills required
- Must possess solid basic computer skills
- Spanish speaking a plus!
- Will only consider candidates that live in states with Team Rehab clinics - Michigan, Illinois, Indiana, Wisconsin, and Georgia
Salary : $1,500