Director of Growth and Engagement

About Team Recovery:

The Director of GrowthEngagement plays a vital leadership role in expanding Team Recovery's reach, visibility, and impact across all programs. This position will bring greater alignment and coordination to the organization's growth-related functions, creating a unified strategy that emphasizes timely conversion, measurable outcomes, and meaningful engagement.

Job Summary:

The Director of GrowthEngagement plays a vital leadership role in expanding Team Recovery's reach, visibility, and impact across all programs. This position will bring greater alignment and coordination to the organization's growth-related functions, creating a unified strategy that emphasizes timely conversion, measurable outcomes, and meaningful engagement.

The ideal candidate is both strategic and relational, a data-informed leader who can translate organizational vision into actionable plans that strengthen community partnerships, enhance brand awareness, and drive growth. This individual will also lead the implementation of a modern Customer Relationship Management (CRM) system to optimize engagement, streamline processes, and improve conversion tracking across all touchpoints.

Core Responsibilities:

• Develop and execute a comprehensive growth strategy that fosters collaboration across multiple teams and aligns efforts under a shared vision.
• Increase access and client engagement through data-driven insights, referral relationship building, and efficient conversion pathways.
• Enhance the organization's reputation and recognition through strategic communications, storytelling, and brand positioning initiatives.
• Lead the selection, rollout, and integration of a CRM platform to improve lead tracking, communication, and reporting across departments.
• Establish clear metrics, monitor progress, and regularly report on key performance indicators related to growth, engagement, and outreach.
• Partner with program, clinical, and operations teams to ensure alignment between outreach, admissions, and client experience.

Qualifications:

• HS Diploma, or equivalent.
• Bachelor's degree in Marketing, Communications, Business, or a related field preferred.
• Minimum 5 years of experience in growth strategy, ideally in behavioral/SUD health, healthcare.
• Proven success in leading multi-departmental initiatives and driving measurable growth.
• Demonstrated experience implementing and managing CRM systems.
• Exceptional communication, leadership, and relationship-building skills.
• Strategic thinker with strong analytical and project management abilities.

Benefits:

• Competitive salary with 401(k) and employer match.
• Generous PTO offering of 5 weeks.
• Tuition reimbursement for ongoing education.
• Comprehensive medical, dental, and vision benefits.