What are the responsibilities and job description for the Business Development Representative position at Team Northen Maddux?
Join Our Team – Business Development Representative
Are you passionate about helping people during life’s toughest moments? Do you thrive on building lasting relationships while growing your career? Are you self-driven, competitive, and motivated by uncapped earning potential? If so, this opportunity may be the perfect fit for you.
About the Role
As a Business Development Representative, you’ll be the face of SERVPRO®, promoting and educating our services to insurance professionals, property managers, facility leaders, and other key decision-makers. Your mission is to grow our customer base by consistently identifying new prospects, cultivating relationships, and positioning SERVPRO® as the go-to restoration partner.
Using tools like our SERVPRO® Key Differentiators and Emergency Ready Plans (ERPs), you’ll educate clients on why SERVPRO® is the trusted leader in cleaning and restoration.
What You’ll Do
- Build strong relationships and rapport with Centers of Influence (COIs) by highlighting why SERVPRO® is the best in the industry.
- Provide guidance and support to people in their time of need.
- Complete and deliver Emergency Ready Profiles (ERPs), helping businesses prepare for emergencies before they happen.
- Maintain accurate COI records in our CRM and update daily activity.
- Monitor referrals, ensuring customer needs are met and expectations exceeded.
- Schedule and support owner/manager closing appointments with COIs to drive referrals.
- Actively participate in professional associations, networking events, and educational sessions (e.g., lunch-and-learns).
- Consistently strive to exceed expectations in performance and professionalism.
What We’re Looking For
- 2 years of experience in business development, or sales (restoration industry experience is a plus).
- Strong customer service skills with excellent written and verbal communication.
- High energy, self-starter, with a competitive drive.
- Process-oriented and results-focused mindset.
- Salesforce or CRM experience preferred but not required.
- Ability to successfully complete a background check (as required by law).
What We Offer
- Base salary monthly commissions (Six-figure earning potential).
- Company vehicle for business use.
- Comprehensive health benefits.
- Paid, hands-on training with a nationally recognized leader in restoration.