Human Resources Generalist

About Us

At Team Housing Solutions, we deliver exceptional temporary lodging services to organizations deploying teams across the United States and globally. We build flexible, on-demand housing solutions by partnering with property owners, asset managers, and third-party providers, driving cost efficiency and operational agility for our clients.

Our mission is to provide superior temporary lodging experiences through streamlined systems, impeccable service, and a collaborative spirit that values our dedicated team, supply partners, and clients alike.

About the Role

The Human Resources Generalist is a full-time, on-site position responsible for supporting the day-to-day human resources operations of the organization. This role serves as a key resource for employees by administering HR processes, maintaining the Paycom HRIS, coordinating benefits administration, supporting recruitment and onboarding, maintaining employee records, ensuring compliance with employment laws and company policies, and providing exceptional customer service throughout the employee lifecycle.

In addition to core HR responsibilities, this position supports office operations by assisting with front office administration, coordinating vendors and supplies, supporting company events, and helping maintain a professional, welcoming workplace environment. The ideal candidate is highly organized, detail-oriented, customer-service focused, and capable of balancing multiple priorities in a fast-paced environment.

Key Responsibilities

Human Resources Administration

• Serve as the primary administrator and subject matter expert for Paycom HRIS ensuring accurate employee data management and system utilization.
• Maintain accurate employee records, personnel files, attendance records, benefits information, and employment documentation.
• Process employee lifecycle transactions, including new hires, promotions, transfers, compensation changes, leaves of absence, and terminations.
• Generate, maintain, and process employment-related documentation, including employment verifications, disciplinary notices, personnel actions, and other HR records.
• Run HR reports and provide workforce analytics related to turnover, headcount, recruiting, training completion, and other key HR metrics.
• Coordinate recruitment activities, including assisting with interview scheduling, background checks, and onboarding.
• Conduct employee onboarding and new hire orientation.
• Assist employees and managers with HR policies, procedures, and employment-related questions.
• Support employee engagement programs, employee recognition initiatives, and company events.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Maintain confidentiality of employee and organizational information.
• Assist with special projects and other HR initiatives as assigned.

Benefits Administration

• Serve as the first point of contact for employee inquiries regarding health, dental, vision, retirement, and leave benefits.
• Process benefit enrollments, qualifying life event changes, and terminations.
• Coordinate and administer annual open enrollment activities.
• Educate employees on benefit options and assist them in maximizing their benefits package.
• Coordinate with insurance carriers, retirement plan providers, and other benefits vendors to resolve employee issues and ensure accurate enrollments.
• Support leave administration by coordinating required documentation and maintaining accurate records.

Office & Administration Support

• Manage front office operations, including greeting visitors, directing inquiries, and coordinating building and visitor access as needed.
• Answer and direct incoming phone calls and respond to general inquiries.
• Manage incoming and outgoing mail, deliveries, and packages.
• Order, inventory, and maintain office, kitchen, and breakroom supplies.
• Coordinate with vendors and service providers to support office operations.
• Maintain clean, organized, and professional reception, conference room, and common areas.
• Assist with meeting scheduling, conference room preparation, and administrative support for leadership.
• Support company events, employee celebrations, and office activities.
• Perform other administrative duties as assigned.

Qualifications

• Associate degree in Human Resources, Business Administration, or a related field; equivalent experience may be considered.
• Minimum of two (2) years of Human Resources experience.
• Experience using Paycom is highly preferred.
• Experience administering employee benefits and maintaining HRIS data.
• Strong knowledge of HR practices, employment laws, and administrative procedures.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to handle confidential information with discretion and professionalism.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Exceptional customer service and interpersonal skills.

Knowledge, Skills, and Abilities

• Ability to multitask and prioritize competing responsibilities in a fast-paced environment.
• Ability to build positive working relationships with employees, managers, visitors, and vendors.
• Ability to work independently and exercise sound judgment.
• Strong data entry, recordkeeping, and organizational skills.
• Ability to analyze HR data and generate meaningful reports for leadership.
• Professional demeanor and commitment to providing excellent employee and customer service.