What are the responsibilities and job description for the Visitor Information Specialist - Columbus position at Team Georgia Careers?
The Georgia Department of Economic Development (GDEcD) is the state’s sales and marketing arm. It is Georgia’s lead agency for attracting new business investment, encouraging the expansion of existing industry and small businesses, and locating new markets for Georgia products. As the state’s official destination marketing organization, it drives traveler visitation and promotes the state as a location for film and digital entertainment projects. GDEcD is responsible for planning and mobilizing state resources for economic development, fostering innovation and the arts to drive opportunity from the mountains to the coast.
Explore Georgia, the Tourism team of GDEcD, is the state’s official destination marketing organization. Through its headquarters in Atlanta, nine Visitor Information Centers, and regional representatives across the state, this team inspires travel to and within Georgia through marketing programs developed and executed in partnership with the state’s travel industry.
Welcome travelers. Tell Georgia’s story. Be the reason someone falls in love with our state.
If you’re energized by meeting new people, passionate about Georgia’s culture, and thrive in a fast-paced, guest-facing environment, this role puts you at the front door of it all.
What You’ll Do
As a Visitor Information Specialist, you are Georgia’s ambassador. Every shift is an opportunity to shape a traveler’s experience and leave a lasting impression.
You will:
Greet and engage visitors with warmth, professionalism, and authentic Southern hospitality
Provide expert guidance on Georgia’s destinations, events, attractions, dining, and hidden gems
Help travelers plan routes, secure lodging, and locate mechanical, medical, or other essential services
Maintain accurate visitor records and engagement data
Represent Georgia at travel shows and special events to promote tourism and strengthen statewide economic impact
Assist in updating event and attraction information for state publications and websites
Support promotional campaigns, special projects, and marketing initiatives
Work flexible rotating weekend shifts and some holidays to support our travelers.
Your work directly supports tourism growth and contributes to tax revenue that benefits communities across the state. Because travelers are on the road during weekends and holidays, our team is there to welcome them to Georgia when it matters most. In return, employees earn compensatory time that can be used later for personal time off and extended breaks.
Why This Job is Fun
You meet people from every state — and often from around the world
You’re constantly learning about festivals, destinations, and experiences across Georgia
No two conversations are the same
You actively promote everything that makes Georgia unforgettable
You help create vacations, reunions, adventures, and memories
Why Columbus?
Columbus, Georgia is known for its easy access to outdoor activities. The city sits along the Chattahoochee River and features the longest urban whitewater rafting course in the world, attracting visitors and adventure enthusiasts year-round. Columbus has a welcoming, community-focused culture. Many residents describe it as a place where people know their neighbors, support local businesses, and participate in festivals and community events.
Benefits That Support You
This position includes the full State of Georgia benefits package. Full-time specialists are eligible for:
Paid state holidays (may be observed on alternate days)
Generous paid leave
State pension plan
401(k) plan options
Health insurance
Dental and vision coverage
Life insurance
Additional voluntary benefits
The Georgia Department of Economic Development (GDEcD) is the state’s sales and marketing arm. It is Georgia’s lead agency for attracting new business investment, encouraging the expansion of existing industry and small businesses, and locating new markets for Georgia products. As the state’s official destination marketing organization, it drives traveler visitation and promotes the state as a location for film and digital entertainment projects. GDEcD is responsible for planning and mobilizing state resources for economic development, fostering innovation and the arts to drive opportunity from the mountains to the coast.
Explore Georgia, the Tourism team of GDEcD, is the state’s official destination marketing organization. Through its headquarters in Atlanta, nine Visitor Information Centers, and regional representatives across the state, this team inspires travel to and within Georgia through marketing programs developed and executed in partnership with the state’s travel industry.
Welcome travelers. Tell Georgia’s story. Be the reason someone falls in love with our state.
If you’re energized by meeting new people, passionate about Georgia’s culture, and thrive in a fast-paced, guest-facing environment, this role puts you at the front door of it all.
What You’ll Do
As a Visitor Information Specialist, you are Georgia’s ambassador. Every shift is an opportunity to shape a traveler’s experience and leave a lasting impression.
You will:
Greet and engage visitors with warmth, professionalism, and authentic Southern hospitality
Provide expert guidance on Georgia’s destinations, events, attractions, dining, and hidden gems
Help travelers plan routes, secure lodging, and locate mechanical, medical, or other essential services
Maintain accurate visitor records and engagement data
Represent Georgia at travel shows and special events to promote tourism and strengthen statewide economic impact
Assist in updating event and attraction information for state publications and websites
Support promotional campaigns, special projects, and marketing initiatives
Work flexible rotating weekend shifts and some holidays to support our travelers.
Your work directly supports tourism growth and contributes to tax revenue that benefits communities across the state. Because travelers are on the road during weekends and holidays, our team is there to welcome them to Georgia when it matters most. In return, employees earn compensatory time that can be used later for personal time off and extended breaks.
Why This Job is Fun
You meet people from every state — and often from around the world
You’re constantly learning about festivals, destinations, and experiences across Georgia
No two conversations are the same
You actively promote everything that makes Georgia unforgettable
You help create vacations, reunions, adventures, and memories
Why Columbus?
Columbus, Georgia is known for its easy access to outdoor activities. The city sits along the Chattahoochee River and features the longest urban whitewater rafting course in the world, attracting visitors and adventure enthusiasts year-round. Columbus has a welcoming, community-focused culture. Many residents describe it as a place where people know their neighbors, support local businesses, and participate in festivals and community events.
Benefits That Support You
This position includes the full State of Georgia benefits package. Full-time specialists are eligible for:
Paid state holidays (may be observed on alternate days)
Generous paid leave
State pension plan
401(k) plan options
Health insurance
Dental and vision coverage
Life insurance
Additional voluntary benefits
The Georgia Department of Economic Development (GDEcD) is the state’s sales and marketing arm. It is Georgia’s lead agency for attracting new business investment, encouraging the expansion of existing industry and small businesses, and locating new markets for Georgia products. As the state’s official destination marketing organization, it drives traveler visitation and promotes the state as a location for film and digital entertainment projects. GDEcD is responsible for planning and mobilizing state resources for economic development, fostering innovation and the arts to drive opportunity from the mountains to the coast.
Explore Georgia, the Tourism team of GDEcD, is the state’s official destination marketing organization. Through its headquarters in Atlanta, nine Visitor Information Centers, and regional representatives across the state, this team inspires travel to and within Georgia through marketing programs developed and executed in partnership with the state’s travel industry.
Welcome travelers. Tell Georgia’s story. Be the reason someone falls in love with our state.
If you’re energized by meeting new people, passionate about Georgia’s culture, and thrive in a fast-paced, guest-facing environment, this role puts you at the front door of it all.
What You’ll Do
As a Visitor Information Specialist, you are Georgia’s ambassador. Every shift is an opportunity to shape a traveler’s experience and leave a lasting impression.
You will:
Greet and engage visitors with warmth, professionalism, and authentic Southern hospitality
Provide expert guidance on Georgia’s destinations, events, attractions, dining, and hidden gems
Help travelers plan routes, secure lodging, and locate mechanical, medical, or other essential services
Maintain accurate visitor records and engagement data
Represent Georgia at travel shows and special events to promote tourism and strengthen statewide economic impact
Assist in updating event and attraction information for state publications and websites
Support promotional campaigns, special projects, and marketing initiatives
Work flexible rotating weekend shifts and some holidays to support our travelers.
Your work directly supports tourism growth and contributes to tax revenue that benefits communities across the state. Because travelers are on the road during weekends and holidays, our team is there to welcome them to Georgia when it matters most. In return, employees earn compensatory time that can be used later for personal time off and extended breaks.
Why This Job is Fun
You meet people from every state — and often from around the world
You’re constantly learning about festivals, destinations, and experiences across Georgia
No two conversations are the same
You actively promote everything that makes Georgia unforgettable
You help create vacations, reunions, adventures, and memories
Why Columbus?
Columbus, Georgia is known for its easy access to outdoor activities. The city sits along the Chattahoochee River and features the longest urban whitewater rafting course in the world, attracting visitors and adventure enthusiasts year-round. Columbus has a welcoming, community-focused culture. Many residents describe it as a place where people know their neighbors, support local businesses, and participate in festivals and community events.
Benefits That Support You
This position includes the full State of Georgia benefits package. Full-time specialists are eligible for:
Paid state holidays (may be observed on alternate days)
Generous paid leave
State pension plan
401(k) plan options
Health insurance
Dental and vision coverage
Life insurance
Additional voluntary benefits