Broker, Team FR8 Management

Broker, Team FR8 Management

Olathe, KS (Suburb of Kansas City)

About Team DriveAway & Team FR8 Management

Team DriveAway is US and Canada's most reliable truck transport service provider. We are a full-service drive-away organization moving new, used, singles, decks, booms or specialty vehicles as well as operating a brokerage division, Team FR8 Management. Team has a professional staff of employees as well as Independent Contract drivers. Team DriveAway’s mission is to make the transport and delivery of our customers’ Class 5-8 commercial vehicles as simple and seamless as possible by using our transportation expertise. Our goal is to safely deliver vehicles on time and damage-free.

Position Description

At Team FR8 Management, the Broker helps ensure the success of logistics services by providing exceptional service to customers. After creating an initial client profile, a Team Fr8 Broker is expected to review the carriers that are a good match for the customer needs and solicits quotes from them. The Team Fr8 Broker then shares these carrier quotes and provides advice to help clients make an informed choice. Once the client chooses a carrier, the Team FR8 Broker books the shipment and then acts as a go-between to arrange the pickup. The Team FR8 Broker is expected to continue to track the shipment and help facilitate the drop-off at the intended destination.

Essential Job Duties & Responsibilities

 Understand the clients needs, match to the carrier, and follow through on the pickup and delivery

 Work closely with the accounting team when there are carrier payment or customer collection issues

 Computer skills are required to operate efficiently with Revenova and TruckStop RMIS as well at DAT

 Be aware when contracting a carrier that they have sufficient safety and insurance records

 Work independently within a small team. You may be called on to assist or cover for another Broker while the Broker is on PTO, and the same coverage will be available for you.

Skills & Personal Characteristics

 Proven sales skills to obtain and retain new clients and carriers to close shipping deals

 Networking skills to build relationships with prospective clients and carriers

 Analytical skills to determine which carriers offer the right set of services for various clients

 Excellent communication and interpersonal skills to work with clients and carriers located in the US

 Well-honed negotiating skills to get the best possible quotes for customers

 Extensive knowledge of supply chain management

 Familiarity with logistics software, specifically Renova and TruckStop RMIS

 Strong problem solving abilities to find solutions to issues that arise before, during and after shipments

 Ability to develop and manage customer relationships with which to generate referrals

 People management skills (strong communication, trust and patience)

 Strong customer service orientation and negotiation skills

 Ability to exercise good judgement in a variety of situations

 Ability to solve problems and think quickly under pressure

 Robust verbal and written communication skills

 Demonstrated poise, tact, and diplomacy

 Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

 Cross-functional cooperation between sales, operations, and other departments to ensure efficient and effective business flow from order to delivery and accounts receivable.

Specific Competencies

 Minimum High School Degree; preferably Bachelor’s Degree or a comparable combination of education and sales experience

 Certified Transportation Broker designation from Transportation Intermediaries (TIA) a plus

 Five years of work experience B:B or B:C

 Proven track-record of developing positive relationships with customers, carriers and fellow employees

 History of consistently meeting or exceeding annual sales/business development targets

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Work Location: In person

Salary : $66,400 - $84,000