What are the responsibilities and job description for the Service Writer position at Team Car Care West, LLC (US)?
Job Title:
Service Writer
Location:
Compensation:
Worker Type:
Time Type:
Job Description:
Enjoy fantastic working hours – from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 7:00 a.m. to 6:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as a Service Writer!
FULL-SERVICE REWARDS:
- 401K plan w/ company match
- Biweekly Bonus Incentives
- Career advancement opportunities
- Closed Sundays (at most locations)
- DailyPay
- Do not need to pay for tools
- Employee Discount
- Employee Referral Bonuses
- Fleet Referral Bonuses
- Medical/dental/vision insurance benefits 30 days after 1st day of work
- No early mornings/late nights
- No late nights or early mornings
- PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
- PTO after 180 days
- Spot bonuses through our internal rewards program
- Uniforms paid for and laundered
GEAR UP FOR YOUR ROLE:
We’re looking for a motivated, experienced Service Writer to be the key link between our certified technicians and valued customers. In this fast-paced and friendly environment, you’ll handle everything from writing repair estimates and ordering parts to managing shop flow and team attendance. If you thrive on face-to-face customer service and love keeping operations running smoothly, we’d love to meet you!
HOW YOU WILL DRIVE SUCCESS:
- Clearly and confidently communicate technician recommendations to guests, ensuring transparency and trust
- Order parts and supplies to keep the shop running efficiently
- Manage time and attendance for the shop
- Strategically assign work to technicians based on skillset and workload to maximize productivity
- Drive and manage overall shop flow to ensure seamless operations and minimal downtime
- Consistently meet and/or exceed company KPIs through strong leadership/collaboration and operational execution
UNDER THE HOOD – WHAT YOU’LL NEED:
- 2-3 years of service writer or service manager experience
- Experience with estimating automotive repair
- Preferred: 2-3 years of automotive shop management
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
Salary : $43,470 - $65,310
