What are the responsibilities and job description for the Parts Counterperson position at Team Automotive Group?
Job Title: Parts Counterperson Location: Little Apple Toyota Honda – Manhattan, KS Department: Parts Employment Type: Full-Time Pay Type: Salary Monthly Bonus Reports To: Parts Manager
Position Summary
Little Apple Toyota Honda is seeking a dependable and motivated Parts Counterperson to join our fast-paced parts department. This position is responsible for supporting technicians with the correct parts needed for service and repairs, assisting walk-in customers, managing parts inventory, and providing a professional customer service experience at the counter.
You’ll play a key role in ensuring parts availability and accuracy for both internal and retail customers, and contribute to a streamlined service process alongside a high-performing fixed ops team.
Key Responsibilities
Technician Support
Benefits
Little Apple Toyota Honda is a locally owned dealership known for its team-oriented culture, community involvement, and high standards of service. If you're looking for a career in a thriving fixed ops environment where your work is recognized and rewarded, apply today!
Position Summary
Little Apple Toyota Honda is seeking a dependable and motivated Parts Counterperson to join our fast-paced parts department. This position is responsible for supporting technicians with the correct parts needed for service and repairs, assisting walk-in customers, managing parts inventory, and providing a professional customer service experience at the counter.
You’ll play a key role in ensuring parts availability and accuracy for both internal and retail customers, and contribute to a streamlined service process alongside a high-performing fixed ops team.
Key Responsibilities
Technician Support
- Accurately pull parts for service and repair orders
- Ensure parts are delivered promptly to technician stalls
- Maintain communication with service advisors and technicians to minimize delays
- Assist retail customers and wholesale accounts in selecting and ordering parts
- Provide professional, courteous service and knowledgeable parts recommendations
- Look up parts accurately using dealer software and cataloging systems
- Maintain proper bin locations and organize inventory stock
- Perform periodic inventory checks and assist with cycle counts
- Monitor and update special orders, returns, and parts requisitions
- Process repair order and counter ticket billing
- Maintain the cleanliness and organization of the retail parts area and back counter
- Assist in stocking shelves, receiving freight, and preparing returns
- Prior parts counter or automotive experience strongly preferred
- Excellent communication and organizational skills
- Ability to work in a team environment and manage time effectively
- Strong computer skills and familiarity with DMS systems (Dealertrack/CDK preferred)
- Valid driver’s license required
- $2,500 Monthly Salary Base for Non-ASE Certified Counter-persons
- $3,000 Monthly Salary Base for ASE Certified Counter-persons
- 1% of the total parts department gross
Benefits
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid time off
- Employee discounts
- Career development opportunities
Little Apple Toyota Honda is a locally owned dealership known for its team-oriented culture, community involvement, and high standards of service. If you're looking for a career in a thriving fixed ops environment where your work is recognized and rewarded, apply today!
Salary : $2,500 - $3,000