What are the responsibilities and job description for the Customer Service position at TEAM 100 MANAGEMENT INC?
We are currently looking for Customer Service Representatives to join our team. In this role, you will work directly with customers to provide support, answer questions, and ensure every interaction delivers a positive experience.
This position is ideal for individuals who enjoy working with people and helping solve problems while identifying opportunities to recommend products or services that best meet customer needs. If you have experience in retail, hospitality, restaurants, or other customer-facing roles, this is a great opportunity to continue building your career in a professional environment.
Our team values strong communication, reliability, and a customer-first mindset. You will play an important role in maintaining customer satisfaction while supporting company goals and contributing to overall business growth.
Key Responsibilities
- Provide excellent customer service and support to customers in a professional and friendly manner
- Answer customer questions regarding products, services, promotions, and account information
- Resolve customer concerns efficiently while maintaining a positive experience
- Maintain strong knowledge of company products and services to better assist customers
- Identify customer needs and recommend appropriate products or services when beneficial
- Assist customers with product selection, service inquiries, and general support
- Maintain accurate records of customer interactions and updates
- Collaborate with team members to ensure consistent customer service standards
- Contribute to overall customer satisfaction and help support team performance goals
Requirements
- Full-time availability
- Previous customer service or customer-facing experience preferred (retail, restaurant, hospitality, events, or call center)
- Strong communication and interpersonal skills
- Positive attitude with a customer-focused approach
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable interacting with a variety of customers and addressing different needs
- High school diploma or GED required (college coursework or degree is a plus)
What We Offer
- Supportive and team-oriented work environment
- Hands-on training to ensure you feel confident in your role
- Opportunities to learn new skills and gain valuable professional experience
- Clear paths for growth and advancement within the company
- Stable full-time position with consistent scheduling
- Opportunity to work with a collaborative team that values strong customer relationships
Team members who consistently demonstrate strong customer service skills, reliability, and leadership potential may have opportunities to grow into more advanced roles as the company continues to expand.
Salary : $24 - $28