What are the responsibilities and job description for the Premium Hospitality Event Staff SMU position at TEALL Sports & Entertainment?
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Description
Rhino Sports & Entertainment Services, a division of REVELxp, is a premier event staffing company specializing in delivering exceptional guest experiences at collegiate and professional sporting events across the country. At Rhino, we believe that every guest matters, and our team plays a crucial role in creating a safe, enjoyable, and memorable atmosphere at every event.
These positions are Seasonal Part-time and event-based,
Position Overview
As a Premium Hospitality Event Staff Member at Southern Methodist University (SMU), you will be an essential part of the game day experience, working directly in exclusive, high-end spaces during SMU Football and Men’s Basketball home games. These spaces include premium clubs, suites, and donor lounges—areas that cater to VIP guests, high-level donors, alumni, and university partners.
This role is ideal for individuals who are passionate about customer service, enjoy working in fast-paced environments, and take pride in delivering exceptional, detail-oriented guest experiences. You will represent both Rhino Sports and SMU, ensuring that each guest feels valued and supported from the moment they arrive until the end of the event.
Team members in this position play a key role in:
Requirements
All candidates must be authorized to work in the United States and successfully pass a criminal background check.
Hourly Rate Starting at $14.00/hr
TOPS# B07344101
Salary Description
Starting at $14.00 HR
Description
Rhino Sports & Entertainment Services, a division of REVELxp, is a premier event staffing company specializing in delivering exceptional guest experiences at collegiate and professional sporting events across the country. At Rhino, we believe that every guest matters, and our team plays a crucial role in creating a safe, enjoyable, and memorable atmosphere at every event.
These positions are Seasonal Part-time and event-based,
Position Overview
As a Premium Hospitality Event Staff Member at Southern Methodist University (SMU), you will be an essential part of the game day experience, working directly in exclusive, high-end spaces during SMU Football and Men’s Basketball home games. These spaces include premium clubs, suites, and donor lounges—areas that cater to VIP guests, high-level donors, alumni, and university partners.
This role is ideal for individuals who are passionate about customer service, enjoy working in fast-paced environments, and take pride in delivering exceptional, detail-oriented guest experiences. You will represent both Rhino Sports and SMU, ensuring that each guest feels valued and supported from the moment they arrive until the end of the event.
Team members in this position play a key role in:
- Upholding a professional and welcoming atmosphere in all premium areas
- Managing guest expectations with grace and efficiency, even under pressure
- Serving as the first point of contact for guests in luxury seating and hospitality areas
- Collaborating with SMU Athletics and venue partners to maintain a smooth event operation
Requirements
- Must be 18 years or older
- Prior experience in hospitality, customer service, or event staffing preferred
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Ability to stand for extended periods and navigate event venues
- Availability to work nights, weekends, and holidays during the event season (August–March)
All candidates must be authorized to work in the United States and successfully pass a criminal background check.
Hourly Rate Starting at $14.00/hr
TOPS# B07344101
Salary Description
Starting at $14.00 HR
Salary : $14