TAP Program Assistant

Role Description

The Program Assistant plays a vital support role in the day-to-day operations of TAP. This position ensures smooth execution of recruitment events, program sessions, communications, and administrative tasks. The ideal candidate is highly detail-oriented, organized, has impeccable attention to detail and is eager to support a mission-driven team working to address the teacher shortage. This role is an excellent opportunity for someone interested in education, program coordination, or nonprofit operations to grow in a dynamic, fast-paced environment.

Who We Are 

Nationwide, teacher vacancies leave hundreds of thousands of students without the educational opportunities they deserve. The Teacher Accelerator Program is a Miami-based non-profit organization focused on eliminating the teacher shortage. Our mission is to mobilize, train, and mentor new cohorts of educators to ensure every student has a qualified teacher. With TAP, graduates from non-education majors can follow a clear path to become certified teachers. 

Discover more at teacheraccelerator.org

Reporting/Accountability

• Location: Miami, FL (Hybrid)
• Reports To: Program Manager
• Status: Part-Time or Full-Time, Exempt $20-21/hr

Requirements

• Required: 
• 1–2 years of administrative or program coordination experience (can include internships or part-time roles)
• Strong attention to detail and organizational skills
• Comfort working with spreadsheets, digital tools, and task-tracking systems
• Strong communication skills and customer service mindset
• Commitment to TAP's mission of expanding access to high-quality teachers
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Available to work in person at TAP’s office at least once per week.
• Ability to work some evenings and weekends as needed.
• Strongly preferred:
• Bilingual (English/Spanish or English/Creole)
• Experience working in schools, nonprofits, or youth programs
• Interest in growing within the education or nonprofit field

Responsibilities 

Event & Program Logistics

• Assist with preparation and setup for all TAP events, including interest sessions, orientations, PD workshops, and TAP Summer
• Order and organize supplies and materials needed for programming
• Help manage RSVPs, name tags, sign-in sheets, and event follow-up communication
• Support on-site logistics including space setup, food pickup, and technology needs

Candidate & Staff Support

• Respond to basic candidate questions or direct them to the appropriate team member
• Support candidate communications, such as sending reminders and confirmations
• Assist in maintaining accurate candidate records and data entry in TAP tracking systems
• Help onboard part-time staff by preparing welcome materials and tracking completion of paperwork

Recruitment & Communications

• Respond to basic applicant questions or direct them to the appropriate team member
• Support the execution of recruitment events (e.g., tabling, class visits, interest sessions)
• Follow up with prospective candidates and maintain accurate communication records
• Help manage TAP’s presence on social media and in campus spaces
• Conduct applicant Interviews 

Data Tracking 

• Enter, update, and organize participant information, attendance, and progress records.
• Support the team in pulling basic data reports and keeping records audit-ready.
• Monitor data for errors, missing information, or inconsistencies and flag issues for follow-up.
• Ensure files, spreadsheets, and tracking tools are organized and aligned with program expectations.

Team & Administrative Support

• Attend weekly team meetings and take meeting notes
• Support planning and execution of strategic initiatives as assigned
• Collaborate with the Achieve Miami team on financial processes and support documentation needs

Have Questions?

Feel free to reach out to Angie Morello, Senior Program Manager at TAP

angelamorello@teacheraccelerator.org