What are the responsibilities and job description for the Sr. Manager Quality Control position at TE Connectivity?
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing, or business processes, to ensure that quality standards are being met. Develop and implement quality plans, programs, and procedures using quality control statistics, lean manufacturing concepts, and Six Sigma tools and analyses. You will review, assess, and report on quality discrepancies, investigate problems execute quality audits, and develop disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, suppliers, and subcontractors to ensure requirements are met. Responsible for driving a proactive, compliant, and customer-focused quality organization for the Fairview manufacturing site.
These roles typically require significant experience and the ability to influence and drive results through collaboration rather than direct supervision. This level is crucial to the strategy execution and operational success of the organization. They offer deep expertise, ensuring the alignment of their function with broader business objectives.
Please note: This position may involve working with technical data, technology, software/source code, hardware, or other items (collectively “items) subject to U.S. and non-U.S. export control laws and regulations. Under these regulations, it may be necessary for TE to verify a candidate’s national origin and/or citizenship status to determine whether a U.S. or other government export license is required prior to releasing its technologies to the candidate. If TE determines that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance of this position, then TE expressly reserves the right to either a) make an offer of employment contingent upon TE receiving required export licenses from the appropriate government agency, b) consider the candidate for a different position that is not subject to such restrictions, on whatever terms and conditions TE shall establish in its sole discretion, or c) decline to move forward with the candidate’s application.
Job Requirements
Managing and Measuring Work
SET : Strategy, Execution, Talent (for managers)
About Te Connectivity
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
Compensation
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Job Overview
TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing, or business processes, to ensure that quality standards are being met. Develop and implement quality plans, programs, and procedures using quality control statistics, lean manufacturing concepts, and Six Sigma tools and analyses. You will review, assess, and report on quality discrepancies, investigate problems execute quality audits, and develop disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, suppliers, and subcontractors to ensure requirements are met. Responsible for driving a proactive, compliant, and customer-focused quality organization for the Fairview manufacturing site.
These roles typically require significant experience and the ability to influence and drive results through collaboration rather than direct supervision. This level is crucial to the strategy execution and operational success of the organization. They offer deep expertise, ensuring the alignment of their function with broader business objectives.
Please note: This position may involve working with technical data, technology, software/source code, hardware, or other items (collectively “items) subject to U.S. and non-U.S. export control laws and regulations. Under these regulations, it may be necessary for TE to verify a candidate’s national origin and/or citizenship status to determine whether a U.S. or other government export license is required prior to releasing its technologies to the candidate. If TE determines that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance of this position, then TE expressly reserves the right to either a) make an offer of employment contingent upon TE receiving required export licenses from the appropriate government agency, b) consider the candidate for a different position that is not subject to such restrictions, on whatever terms and conditions TE shall establish in its sole discretion, or c) decline to move forward with the candidate’s application.
Job Requirements
Managing and Measuring Work
- Ensures compliance to the quality management systems (AS9100) in all activities performed within the facility
- Manage CoPQ (Cost of poor quality) including the WIP and inventory scrap costs due to poor product quality.
- Drive focused corrective actions based on defects pareto and 8-discipline root-cause investigation, and corrective & preventive actions methodology.
- Lead the quality control team in reducing wastes including repairs and non-value-added quality steps.
- Manage the supplier’s parts quality, including incoming inspections effectiveness, MRB (materials review board) and RMA (return materials authorization) processes.
- Leads and supports external & internal audits from external sources including preparation activities in advance of such audits.
- Ensures all customer inquiries, concerns, and complaints are professionally addressed promptly and escalates critical issues as appropriate while delivering an extraordinary customer experience
- Ability to work with a cross-functional team to develop and deliver on the site strategic targets and objectives.
- Mentors and trains staff to perform effectively in their work and ensures the training is documented.
- Engages and manages a high-performance quality team including Quality Inspectors, Quality Engineers, Quality Technicians, and Supplier Quality Engineers.
- Creates a strong team working environment with focus on customer needs, compliance, product quality, and risk mitigation.
- Work with the leadership team to develop strategic plans for obtaining annual objectives and goals. (Goal Deployment)
- Measures and monitors key process indicators to proactively evaluate the execution of meeting and/or exceeding the strategic plans developed. (Reduce Customer Complaints, Reduce Cost of Poor Quality/Scrap, Optimize turnaround on MRB/Blocked stock)
- Develop and retain the associates that contribute to the success of obtaining the goals and objectives of the organization.
- Lead plant quality strategy aligned to AD&M policies.
- Ensure full QMS compliance (AS9100 or equivalent), maintaining certifications and audit readiness.
- Drive structured problem solving using 8D, APQP, FMEA, Shainin/Red-X, and other advanced tools.
- Lead functional teams across Materials Quality, VSM Quality, Systems & Compliance, and Test Lab.
- Manage KPIs including CoPQ, scrap, defects, MRB turnaround, customer complaints.
- Oversee calibration programs and test governance for quality compliance.
- Engineering or Quality degree; 15 years quality leadership in manufacturing; strong QMS and audit expertise (i.e. Aerospace, Mechanical, Industrial, etc.) preferred; equivalent quality experience with 8 years related work experience will be considered.
- Minimum 8 years experience as a Quality Manager in the manufacturing/industrial industry. (Aerospace/Defense preferred)
- Must possess proven results in problem-solving, using advanced problem-solving tools (i.e. Lean Six Sigma Green Belt, Shainin Red X Journeyman, APQP, etc.).
- Excellent and proven negotiation skills both internal and external to the company required to drive the completion of 8D documents.
- Proven experience leading problem-solving teams and utilizing problem-solving tools (8D's, 5-why analysis, fishbone diagrams, etc.). Ability to drive completion of 8D documents that propel the business to world-class manufacturing levels.
- Working knowledge of QMS (Quality Management Systems), preferably AS9100 environment.
- Strong computer and analytical skills with a working knowledge of SAP, Word, Excel, and PowerPoint.
- Excellent critical thinking, presentation, and written, and verbal communication skills are required.
- TEOA/Lean certification; advanced problem-solving capability; experience leading multi-functional quality teams.
- Strategic thinking; cross-functional influence; talent development; data-driven decision-making; strong communication skills.
SET : Strategy, Execution, Talent (for managers)
About Te Connectivity
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
Compensation
- Competitive base salary commensurate with experience: $152,300-$190,400 (subject to change dependent on physical location)
- Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
- Total Compensation = Base Salary Incentive(s) Benefits
- A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Salary : $152,300 - $190,400