What are the responsibilities and job description for the IMAC Technician position at tds?
About Total Deployment Solutions
Total Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions. We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments. Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption. Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership.
Position Overview
We are seeking a detail-oriented and dependable IMAC Technician to support end-user computing environments. This role is responsible for the disconnection, relocation, reconnection, and setup of computer workstations, including new deployments and office moves. The ideal candidate is hands-on, customer-focused, and comfortable working in fast-paced corporate environments.
Key Responsibilities
- Disconnect and reconnect desktop and laptop workstations during office moves or reconfigurations
- Set up new workstations, including computers, monitors, docking stations, keyboards, mice, and peripherals
- Perform basic hardware troubleshooting and escalate issues when necessary
- Ensure proper cable management and clean, professional workstation setups
- Follow IMAC procedures, checklists, and documentation standards
- Test equipment and confirm functionality before handoff to end users
- Provide basic end-user support during workstation setup and transition
- Adhere to safety guidelines, security policies, and company IT standards
Required Skills & Qualifications
- Experience with workstation setup, hardware deployment, or desktop support
- Strong knowledge of PC hardware, monitors, docking stations, and peripherals
- Familiarity with Windows and/or macOS environments
- Basic understanding of networking concepts (Ethernet, ports, cabling)
- Ability to lift and move equipment (typically up to 40–50 lbs)
- Strong attention to detail and organization
- Excellent customer service and communication skills
- Ability to follow instructions, processes, and timelines
- Reliable, punctual, and able to work independently or as part of a team
Preferred Qualifications
- Previous IMAC, desktop support, or field technician experience
- Experience working in corporate or enterprise IT environments
- A certification or similar technical certification
Work Environment
- On-site corporate office locations
- May involve walking, standing, bending, and lifting throughout the day
- Occasional after-hours or weekend work for large moves or deployments
What We Offer
- Competitive hourly pay (based on experience)
- Potential for long-term assignments or growth within IT support teams
- Opportunity to travel and gain experience with Data Center projects
Job Type: Project Based
Expected hours: 20-40 per week
Compensation Package:
- Hourly Pay
- $20 - $25 per hour
Schedule:
- 8 hour shift
- Nights as needed
- Overtime
- Weekends as needed
Work Location: In person (New York)
Salary : $20 - $25