What are the responsibilities and job description for the Receptionist position at TDR Specialists in Orthodontics?
Receptionist/Concierge
Job Description – Full time Receptionist
Our orthodontic practice is looking for the right person to join our team as a receptionist/concierge. We are a well-established orthodontic practice with over 30 years of service in the Metro-Detroit area dedicated to providing the highest quality of care and service to our patients in a fun and friendly environment.
Overview:
- Answers, screens, and routes incoming calls and takes messages as needed
- Checks-in and collects general information from patients on their first visit
- Verifies insurance information
- Notifies clinicians of patient arrival and readiness
- Make appointments for returning patients as necessary
- Prints/reprints appointment reminders and school/work excuses
- May make changes to the patient schedule as necessary
- Coordinates payment arrangements or account resolution
- Receives, stores, and delivers shipments and mail
- Takes payments and posts to account
- Updates charts and patient information
- Drives internal marketing initiatives and fosters participation from everyone
Qualifications:
- Excellence in customer service leads the way
- Professional communication skills: able to effectively communicate with doctors and team members
- Computer knowledge with the ability to comfortably navigate new systems
- Time management skills with the ability to complete all tasks
This is the perfect opportunity to grow with an expanding organization
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $40,000 - $70,000