What are the responsibilities and job description for the Strategic Account Executive position at TDIndustries?
Job Summary :
The Strategic Account Executive drives growth by managing high-value, multi-location clients in key verticals such as Higher Education, Healthcare, and Aviation. This role builds long-term partnerships, expands strategic accounts, and coordinates cross-regional services to deliver enterprise-wide solutions.
This is a pivotal shift from a geographic model to a business-wide sales approach, offering the chance to shape company growth from the ground floor. With clear career paths in leadership or account management, this role is ideal for professionals who excel at developing lasting relationships and growing a sector of business.
Essential Duties:- Serve as the primary point of contact for key enterprise clients.
- Develop and execute strategic account plans to drive retention, upsell, and satisfaction.
- Coordinate closely with Regional Sales Leaders, CSMs (Customer Success Managers), and BDMs (Business Development Managers) to ensure service continuity and solution alignment.
- Lead contract renewals, pricing negotiations, and cross-regional service coordination.
- Monitor KPIs including customer spend, contract longevity, and Net Promoter Score (NPS).
- Bachelor’s degree in Business, Engineering, or related field
- 10 years in B2B sales or strategic account management, preferably in facilities or technical services.
- Proven success managing complex, multi-site clients.
- Strong negotiation and stakeholder management skills.
- CRM proficiency (HubSpot or equivalent).
