What are the responsibilities and job description for the Service Technician II - Plumbing position at TDIndustries, Inc.?
Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions—from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.
Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.
Join a growing team where your skills matter, and your future is built to last.
At TDIndustries, we believe opportunity should be built — and shared — by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity — never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.
- Diagnose plumbing issues through observation, testing, and setup as required by trade/position. Perform disassembly and reassembly of commercial or residential equipment for troubleshooting. Operate hand tools, power tools, gauges, and testing equipment proficiently.
- Handle various plumbing repairs including stoppages/cabling, pumping, backflow testing/repair/replacement, fixture installation/replacement, and general troubleshooting. Also manage domestic water/sewer or storm water leak/repair, fixture rough-in, pump replacement/repair, leak locating/line tracing, hydro jetting, and camera work.
- Responsible for water heater troubleshooting, replacement, and maintenance, as well as boiler maintenance.
- Participates in technician on-call-stand-by rotation as dictated by business unit policies and procedures.
- Safely drives a motor vehicle and trailer as evidenced by past driving performance record. Meets requirements of company vehicle driving policy, and adheres to all company safety requirements.
- Completes documentation of invoicing data based on hours worked and materials/equipment used to complete the service.
- Maintains equipment, tools, and inventory stock on service vehicle.
- Purchases materials and issues purchase order numbers to suppliers.
High School Diploma or GED is a minimum requirement for this position.
A two-year technical degree in a related field is preferred for this role.
Must possess registrations, professional licenses, and/or certifications as mandated by the position.
Two to five years of experience as a Service Technician.
Required plumbing repair skills: stoppages/cabling, pumping and backflow testing/repair/replacement, fixture install/replacement, general troubleshooting and repair, domestic water/sewer or storm water leak/repair, fixture rough-in, pump replacement/repair, leak locating/line tracing, hydro jetting and camera.
Required water heater skills: planned maintenance, troubleshooting an replacement.
Required boiler skills: planned maintenance.
Must be able to read schematics and blue prints.
Diagnostic ability as demonstrated through prior experience and/or training.
Performs as self-managed individual.
Professional demeanor, solid interpersonal skills with good written and oral communication capability.
Demonstrates strong business ethics at all times.
