Senior Underwriter

The Doctors Company has an opportunity for a Senior Underwriter to be part of our Region II team. This is a hybrid opportunity at our office in East Lansing, MI, or Mechanicsburg, PA.

Position Mission

Reporting to the Director of Underwriting, you will act within underwriting guideline and authority granted, appropriately apply underwriting principals and demonstrate sound judgment in the production, selection, pricing, control and servicing of assigned business.  You will have the opportunity to assist management in training of other underwriting staff.  You will interact with employees, company managers, policyholders, agents, patient safety, claims and legal professionals, and members of the general public. Ability to travel as needed.

Qualifications

• INS, RPLU or CPCU designation, or progress in obtaining such designation, is preferred.
• Associate’s degree (2 years college) or equivalent, is preferred.
• Five (5) years Medical Professional or commercial insurance; financial services or mathematical analysis experience may be considered.
• Three (3) years use of Microsoft products, including Word and Excel.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of set variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Excellent oral and written communication skills.
• Excellent knowledge of underwriting guidelines and rating rules, policy forms, procedures and supporting administrative functions.
• Proficiency in using both objective and subjective thought processes in performing job duties.
• Proficiency in managing own workflow, prioritizing multiple work assignments and resolving questions and problems with management and peers.
• Ability to work with diverse personalities.
• Ability to create letters, memos and spreadsheets using Microsoft Word and Excel.
• Ability to run and interpret reports from various software platforms.
• Ability to travel and adapt to a flexible work schedule.

 Responsibilities

Revenue Growth and Profitability Management

• Compiles and interprets data for evaluation of assigned book of business.
• As requested by management, participates in state rate and competitive analysis functions, including state pricing meetings; makes recommendations to management based on knowledge of assigned business venue. During their manager’s absence, or as delegated, may attend other internal or external business meetings.
• Determines pricing for assigned new and renewal business, endorsements and other related transactions. Ensures pricing is in compliance with state filings and underwriting guidelines and reflects risk exposure, loss history, practice profile and any other factors that may impact risk assessment.

 Underwriting Discipline

• Analyzes new business submissions, renewal applications, and policy change requests, as assigned, and recommends appropriate underwriting action based on factors including but not limited to risk exposure, loss history and practice profile.
• With management guidance, gains exposure to and begins to develop underwriting expertise with more complex standard, national, PAR and/or custom accounts.
• Maintains account analysis and all related underwriting documentation in on-line policy and billing folders and ensures the contents of those on-line policy and billing folders meet department standards.
• Assists management in the training of less experienced underwriting staff. Instructs in-house training programs or classes as requested or assigned.

 Customer Satisfaction

• Responds to, and effectively handles questions or complaints from agents, Members, or others in maintaining and providing best imaginable service to assigned business.
• Develops and maintains a positive working relationship with co-workers, peers, key agents, and other business contacts including company personnel or management in key departments such as Actuarial, Claims, Finance, Regulatory Compliance and Patient Safety.
• Participates in projects, training sessions, agency and/or client visits, business development, marketing, claims, or patient safety functions and other similar events, and attends conventions on behalf of the Underwriting Department, as required or requested

 Personal Development

• Works with manager to identify, and achieve, annual and personal development goals.
• Completes training and maintains proficiency in key underwriting skills.
• Maintains proficiency in underwriting systems.
• Develops knowledge of new and emerging underwriting skills and theories through continuing education and training.
• Builds knowledge of competitors and stays current with changes or advancements in healthcare delivery.

 Other Duties As Assigned

• Works on various projects and assignments made by the Underwriting Manager.
• Participates actively and provides updates to management on assigned projects within given deadlines.

Salary Range: $89,000 - $118,989

Compensation varies based on skills, knowledge, and education. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay.

Benefits

We offer competitive compensation, incentive bonus plans, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more: 

• Health, dental, and vision insurance
• Health care tax-free spending accounts with a company match
• 401(k) and Roth IRA with company match, as well as catch-up plans for both
• Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
• Paid holidays each calendar year
• Life and travel insurance
• Tax-free commuter benefits
• In-person and online learning opportunities
• Cross-function career opportunities
• Business casual work environment
• Time off to volunteer
• Matching donations to qualifying nonprofit organizations
• Company-sponsored participation at non-profit events

About The Doctors Company 

The Doctors Company is the nation’s largest physician-owned medical malpractice insurer. Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine.

The Doctors Company is proud to be Certified™ by Great Place to Work®.

Salary : $89,000 - $118,989