What are the responsibilities and job description for the Global Social Content Specialist position at TD SYNNEX North America?
About The Role
As a Global Social Content Specialist at TD SYNNEX, you will plan, create, and execute digital marketing programs that elevate our brand, engage our global audience, and drive measurable outcomes. You'll manage our global content calendar, produce social-first content, coordinate assets across regions, and optimize campaigns using data-driven insights. Reporting to the Senior Global Social Media Manager, you'll collaborate across marketing, design, and regional teams to deliver high-quality campaigns on time and on brand. This role is ideal for a hands-on digital marketer who enjoys end-to-end campaign ownership, thrives in a fast-paced environment, and is eager to grow their impact through continuous learning and innovation.
What You'll Do
What's In It For You?
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
TD SYNNEX is an E-Verify company
As a Global Social Content Specialist at TD SYNNEX, you will plan, create, and execute digital marketing programs that elevate our brand, engage our global audience, and drive measurable outcomes. You'll manage our global content calendar, produce social-first content, coordinate assets across regions, and optimize campaigns using data-driven insights. Reporting to the Senior Global Social Media Manager, you'll collaborate across marketing, design, and regional teams to deliver high-quality campaigns on time and on brand. This role is ideal for a hands-on digital marketer who enjoys end-to-end campaign ownership, thrives in a fast-paced environment, and is eager to grow their impact through continuous learning and innovation.
What You'll Do
- Plan, execute, and optimize digital marketing campaigns across social media and web to drive brand engagement, qualified traffic, and campaign ROI.
- Manage the global content calendar and publishing workflow, including copywriting, post development, scheduling (Sprinklr), approvals, and timely delivery.
- Create social-first graphics and short-form video; coordinate assets with design teams and regional stakeholders to meet channel specs and deadlines.
- Maintain brand standards for TD SYNNEX and partners; ensure messaging and visuals are consistent, inclusive, and accessible.
- Lead community management coordination; keep guidelines updated and ensure consistent, responsive engagement.
- Manage secure access credentials and work with regional teams to ensure appropriate permissions and platform access.
- Own and maintain SOPs; audit processes with regional teams to drive efficiency, consistency, and compliance.
- Track, collect, and analyze performance data; identify trends and insights to inform optimization and report outcomes clearly to stakeholders.
- Conduct A/B tests and landing page experiments; use audience segmentation and personalization to improve performance.
- Partner with external agencies, platforms, and vendors as needed; support initiative planning and vendor payment coordination.
- Identify gaps, recommend improvements, and champion best practices, tools, and processes globally.
- Support data hygiene and reporting integrity; uphold privacy and platform policies.
- Bachelor's degree; Marketing, Communications, or related field preferred (or equivalent practical experience).
- 1-3 years of experience in digital marketing with hands-on social media execution.
- Demonstrated experience managing content calendars, publishing workflows, and community engagement.
- Strong copywriting and content creation skills with attention to detail and brand voice.
- Working knowledge of social media platforms (e.g., LinkedIn, X, Facebook, Instagram, YouTube) and analytics/reporting practices.
- Proficiency with collaboration and productivity tools; ability to manage deadlines across multiple stakeholders.
- Clear written and verbal communication skills; ability to present insights and recommendations.
- Experience with Sprinklr (or similar social publishing/engagement platform).
- Familiarity with analytics and testing tools (e.g., native platform analytics, Google Analytics, UTM strategy, A/B testing).
- Exposure to global/regional campaign coordination and cross-functional stakeholder management.
- Impact at scale: Contribute to global campaigns that reach partners and customers across regions.
- Career growth: Build your expertise in social strategy, analytics, and campaign optimization-clear pathways to Senior Specialist or Social Media Manager roles.
- Learning culture: Access to training, certifications, and diverse projects to broaden your skills.
- Inclusive environment: Join a collaborative, values-driven team that celebrates diverse backgrounds and perspectives.
- Flexibility and support: Professional office environment with occasional non-standard hours as business requires.
What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
TD SYNNEX is an E-Verify company