What are the responsibilities and job description for the Revenue Operations Specialist position at TD&I Cable?
Description:
Revenue Operations Specialist:
The Revenue Operations Specialist is responsible for overseeing the billing process for construction related services provided to customers of TD&I Cable Maintenance. Duties include tracking and processing production data from the field; navigating internal billing processes using proprietary systems required by our clients; expediting, maintaining, and recording all billing transactions for reporting purposes; and calculating billing to ensure timely flow of information to our clients and our financial team.
Responsibilities:
- Operates proprietary billing systems such as: ORCA, ACAS, BidMaster, Varrasett, WIN-QT, PINCS – existing knowledge of any of these systems is
highly desired
- Performs accounting, customer service, and organizational tasks to promote timely and accurate financial transactions
- Collaborates with customers, billing team, subcontractors, third-party providers, and other stakeholders to resolve billing inconsistencies/errors
- Creates invoices and billing materials to be sent directly to customers
- Inputs payment history, upcoming payment information, or other financial data into individual accounts
- Informs and manages missed or upcoming payment deadlines
- Calculates and tracks various company financial statements
- Coordinates contacts, communications, and other basic office duties through conferences, emails, and phone processes
- Other duties as assigned
Requirements:
- Experience in a billing coordinator/revenue specialist role preferred
- Knowledge of construction and/or telecommunications industry preferred
- Excellent organizational and leadership skills
- Ability to communicate and report effectively, problem solving abilities
- Personal computer (PC) experience and familiarity with Microsoft platforms (Outlook, Excel, Word, PowerPoint)