What are the responsibilities and job description for the Customer Service Representative position at TCT?
Overview:
Join our team as a Customer Service Representative where you will play a vital role in providing exceptional service to our valued customers. This position offers the opportunity to utilize your communication skills and contribute to a positive customer experience.
Responsibilities:
- Handle inbound and outbound customer calls professionally and courteously
- Assist customers with inquiries, orders, and issue resolution
- Utilize data entry systems accurately to process customer orders
- Analyze customer needs and recommend products or services
- Communicate effectively with customers to ensure satisfaction
Requirements:
- Proven experience in customer service
- Strong analytical skills to assess customer needs and recommend solutions
- Excellent communication skills for interacting with customers and team members
- Ability to perform outbound calling for sales or follow-up purposes
- Competency in data entry to accurately record customer information
Join our team as a Customer Service Representative and be part of a dynamic environment where your skills will make a difference in our customers' experiences.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Ability to Commute:
- Lovell, WY 82431 (Preferred)
Ability to Relocate:
- Lovell, WY 82431: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22