What are the responsibilities and job description for the Mid-Market Account Manager Dallas, Texas, United States position at TCP Software and Careers?
TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook. The Mid-Market Account Manager will be primarily responsible for generating new expansion sales into existing customers through cross-selling, up-selling and growing pipeline. We are looking for candidates with a drive to succeed and grow professionally, someone who is a self-starter and has a positive mindset.
As a Mid-Market Account Manager, you will:
- Ensure that customers derive maximum value from their investment in TCP products, identify new opportunities, and collaborate with appropriate business units to ensure growth.
- Achieve and exceed assigned sales revenue quota.
- Conduct needs assessments at various levels and within multiple customer groups (technical, a line of business, executive, etc).
- Communicate effectively how to close the gap between a customer’s current process and their desired state.
- Maintain an organized database of accounts, opportunities, and associated activities.
- Accurately manage, track, and precisely forecast revenue opportunities.
- Communicate a compelling and concise value proposition for expanding customers.
- Be responsible for territory planning and management.
- Travel up to 25%
Requirements
- Bachelor’s Degree preferred.
- Up to 3 years of Account Management or Sales experience; SaaS sales are required.
- Proven success in building pipeline 3x the size of quota
- Ability to create and assess sales opportunities via a consultative approach.
- Proactive, takes the initiative, detail-oriented, coachable, and a good listener.
- Ability to prioritize and perform effectively under pressure.
- Strong knowledge of business processes, mobile business applications, and automation
- Highly motivated, results-oriented, and high-integrity professional
- Exceptional telephone and interpersonal communication skills
- The desire to be both a mentor and student contributing to the collective success of their team.
- Ability to work well under pressure, manage competing priorities, and meet deadlines.
- An outgoing, high-energy personality who enjoys new “adventures” and helping others to solve problems.
- A "how can I help?" attitude - Willingness to think outside of the box to help your customers.
- Proficiency using CRM automation tools such as Salesforce is a plus
- Experience using Outreach, Salesforce, and BoostUp is preferred, but not required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Travel up to 25%.
Benefits
- Competitive salary based on experience plus uncapped commissions
- 20 days PTO and 13 days of companywide holidays
- 8 hours to volunteer and impact your community
- Comprehensive benefits (Health/Dental/Vision/401K)
- The work/life set up you need to be successful.