What are the responsibilities and job description for the Program Manager position at TCOM, L.P.?
Position Overview
The Program Manager is responsible for leading all phases of TCOM’s Lighter-Than-Air (LTA) product and service programs, from contract award through program closeout. This role has full accountability for program execution, performance, and customer satisfaction, ensuring delivery of high-quality products and services that meet contractual, technical, cost, schedule, quality, and safety requirements.
The Program Manager serves as the primary customer interface, directs cross-functional company resources, and ensures all contractual obligations are met. On select programs, the Program Manager may serve in a deputy capacity as directed by TCOM’s Vice President of Program Management. This position is primarily office-based with occasional ad hoc remote work.
Key Responsibilities
In compliance with state and local laws, the annual salary range for this role is $140,325 to $190,000. The range provided is a general guideline and good faith estimate representative of all experience levels but is not a guarantee of compensation or salary. TCOM considers several factors when extending an offer including, but not limited to, the scope and responsibilities of the position, a candidate’s experience, education/training, key skills, internal equity, and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results.
TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. The specific programs, options and eligibility may vary depending on date of hire, classification, and schedule type.
The Program Manager is responsible for leading all phases of TCOM’s Lighter-Than-Air (LTA) product and service programs, from contract award through program closeout. This role has full accountability for program execution, performance, and customer satisfaction, ensuring delivery of high-quality products and services that meet contractual, technical, cost, schedule, quality, and safety requirements.
The Program Manager serves as the primary customer interface, directs cross-functional company resources, and ensures all contractual obligations are met. On select programs, the Program Manager may serve in a deputy capacity as directed by TCOM’s Vice President of Program Management. This position is primarily office-based with occasional ad hoc remote work.
Key Responsibilities
- Lead and manage assigned programs from inception through closeout, ensuring performance requirements are met on schedule and within approved cost targets.
- Oversee all aspects of program execution, including proposal development, contract negotiations, planning, scheduling, risk management, budgeting, cost monitoring, technical performance, quality, safety, and delivery of contractual products, services, and data.
- Develop, maintain, and control all required program documentation, including:
- Program budgets and spend plans
- Statements of Work (SOW)
- Technical specifications
- Work Breakdown Structures (WBS) and dictionaries
- Organizational Breakdown Structures (OBS)
- Program schedules and work authorization documents
- Establish program milestones, monitor performance against master plans and schedules, identify risks, and lead the development and execution of mitigation strategies.
- Manage programs through a matrix organization, leveraging functional teams across TCOM to execute program objectives.
- Act as the primary point of contact for customers and major vendors, including obtaining customer acceptance of deliverables.
- Utilize Earned Value Management Systems (EVMS) to track and manage labor, material, travel, and other direct program costs.
- Support business growth by developing follow-on opportunities with existing customers and supporting Business Development efforts on new initiatives, including proposal preparation and coordination.
- For applicable programs, oversee and support OCONUS activities performed by TCOM and partner organizations, including maintaining regular communication with international counterparts and traveling OCONUS as required.
- Perform additional duties and responsibilities as assigned.
- Bachelor’s degree in a technical, business, contracts, or economics discipline required
- Advanced degree and/or PMP certification preferred
- Minimum of 10 years of program management experience managing defense industry programs valued between $5M and $25M annually
- Experience with both commercial and U.S. government contracts
- Ability to obtain a U.S. Department of Defense security clearance
- Willingness and ability to travel domestically and internationally
- Strong verbal and written communication, analytical, and organizational skills
- Proven ability to manage multiple priorities and deadlines in a high-pressure environment
In compliance with state and local laws, the annual salary range for this role is $140,325 to $190,000. The range provided is a general guideline and good faith estimate representative of all experience levels but is not a guarantee of compensation or salary. TCOM considers several factors when extending an offer including, but not limited to, the scope and responsibilities of the position, a candidate’s experience, education/training, key skills, internal equity, and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results.
TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. The specific programs, options and eligibility may vary depending on date of hire, classification, and schedule type.
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