What are the responsibilities and job description for the Program Manager position at TCOM, L.P.?
Position Overview
The Program Manager is responsible for leading all phases of TCOM’s Lighter-Than-Air (LTA) product and service programs, from contract award through program closeout. This role has full accountability for program execution, performance, and customer satisfaction, ensuring delivery of high-quality products and services that meet contractual, technical, cost, schedule, quality, and safety requirements.
The Program Manager serves as the primary customer interface, directs cross-functional company resources, and ensures all contractual obligations are met. On select programs, the Program Manager may serve in a deputy capacity as directed by TCOM’s Vice President of Program Management. This position is primarily office-based with occasional ad hoc remote work.
Key Responsibilities
- Lead and manage assigned programs from inception through closeout, ensuring performance requirements are met on schedule and within approved cost targets.
- Oversee all aspects of program execution, including proposal development, contract negotiations, planning, scheduling, risk management, budgeting, cost monitoring, technical performance, quality, safety, and delivery of contractual products, services, and data.
- Develop, maintain, and control all required program documentation, including:
- Program budgets and spend plans
- Statements of Work (SOW)
- Technical specifications
- Work Breakdown Structures (WBS) and dictionaries
- Organizational Breakdown Structures (OBS)
- Program schedules and work authorization documents
- Establish program milestones, monitor performance against master plans and schedules, identify risks, and lead the development and execution of mitigation strategies.
- Manage programs through a matrix organization, leveraging functional teams across TCOM to execute program objectives.
- Act as the primary point of contact for customers and major vendors, including obtaining customer acceptance of deliverables.
- Utilize Earned Value Management Systems (EVMS) to track and manage labor, material, travel, and other direct program costs.
- Support business growth by developing follow-on opportunities with existing customers and supporting Business Development efforts on new initiatives, including proposal preparation and coordination.
- For applicable programs, oversee and support OCONUS activities performed by TCOM and partner organizations, including maintaining regular communication with international counterparts and traveling OCONUS as required.
- Perform additional duties and responsibilities as assigned.
Education & Certifications
- Bachelor’s degree in a technical, business, contracts, or economics discipline required
- Advanced degree and/or PMP certification preferred
Experience & Qualifications
- Minimum of 10 years of program management experience managing defense industry programs valued between $5M and $25M annually
- Experience with both commercial and U.S. government contracts
- Ability to obtain a U.S. Department of Defense security clearance
- Willingness and ability to travel domestically and internationally
- Strong verbal and written communication, analytical, and organizational skills
- Proven ability to manage multiple priorities and deadlines in a high-pressure environment
Compensation
In compliance with state and local laws, the annual salary range for this role is $140,325 to $190,000. The range provided is a general guideline and good faith estimate representative of all experience levels but is not a guarantee of compensation or salary. TCOM considers several factors when extending an offer including, but not limited to, the scope and responsibilities of the position, a candidate’s experience, education/training, key skills, internal equity, and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results.
TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. The specific programs, options and eligibility may vary depending on date of hire, classification, and schedule type.