What are the responsibilities and job description for the Inside Sales Account Manager position at TCLAD?
Job Summary: This position is primarily engaged in the development, management and administration of accounts that require, or may require, global alignment of resources and administration. The primary responsibilities include, but are not limited to, providing sales, product, application, and administrative support to both internal and external customers on a global scale. These efforts are directed to an assigned account base. Individual is responsible for establishing business relationships with customers consistent with company goals and objectives.
Essential Duties and Responsibilities for each assigned account:
Essential Duties and Responsibilities for each assigned account:
- Seek out new opportunities primarily by phone.
- Sales support to both internal and external customers to include:
- Product recommendation and education.
- Application education and leveraging.
- Coordination of technical support.
- Participate in developing “print position” at the design-in authority.
- Participate in the creation and executing of tactical sales plans.
- Assist in sales agreement development, execution and maintenance.
- Effectively manage blanket contracts.
- Assist in managing the Manufacturer Representatives, Distribution and Converter/Fabricator sales channel.
- Coordinate cross functional resources.
- Participate in the identification of new product and applications.
- Assist in strategic planning initiatives.
- Assist in market and customer intelligence gathering.
- Recommend pricing strategies.
- Participate in territory revenue forecasting.
- Assist in resolution of quality discrepancies as required.
- Prepare meaningful and timely written reports.
- CRM (Customer Relation Management) Database Lead and Opportunity management and update.
- Education - Bachelor’s degree or an equivalent combination of training and work experience.
- Experience - A minimum of 5 years Inside Sales Account Management in an industrial business-to-business environment. Must have a consistent track record of sales growth and has demonstrated upward mobility in the position. Individual must possess the ability to establish and maintain relationships with customers’ engineering and purchasing personnel in addition to sales channel management. International experience and/or Electronics Industry is a plus.