What are the responsibilities and job description for the Retail Training Store Manager position at TCC Wireless (T-Mobile)?
Company Description
TCC Wireless is one of the largest T-Mobile premium retail partners in the nation, driven by a team of dedicated professionals with a passion for the wireless industry. We are committed to creating a supportive and positive work environment where employees can excel. Our organization thrives because of the dedication of our employees and the loyalty of our customers. We take pride in fostering personal growth for our team members to deliver exceptional service and experiences for every customer.
Role Description
This is a full-time, on-site position as a Retail Training Store Manager located in Venice, FL. The Retail Training Store Manager is responsible for leading and managing a dynamic team, delivering high-quality training and mentorship to store employees, and ensuring the store achieves sales objectives. Day-to-day responsibilities include overseeing customer service, driving retail sales, developing team skills, and ensuring customer satisfaction. The manager will also monitor store performance and implement strategies to support growth and success.
Qualifications
- Strong expertise in Customer Service and a proven track record of achieving high levels of Customer Satisfaction
- Skilled in Retail Sales with the ability to foster a client-focused environment and achieve sales targets
- Experience in Training and mentoring employees to enhance team productivity and professional development
- Proficiency in Store Management, including inventory control, team leadership, and meeting business objectives
- Effective communication, organizational, and problem-solving skills
- Ability to motivate and inspire teams to deliver exceptional performance
- Previous retail management experience is preferred, with a focus on telecommunications or similar industries being a plus