What are the responsibilities and job description for the Sales Account Manager position at TC Outreach?
Enjoy building relationships, solving problems, and turning great customer experiences into lasting business connections?
TC Outreach is looking for a motivated and personable Sales Account Manager to join our team. This opportunity is ideal for someone who enjoys working with people, understanding customer needs, and finding ways to strengthen professional relationships. Through our Verizon campaign, you will help customers navigate available services, learn about relevant solutions, and receive support throughout their account experience.
Whether you have experience in sales or customer service or are ready to take the next step in your career, this role offers the opportunity to develop practical skills in account management, customer engagement, and sales while working in a collaborative, goal-oriented environment.
What You'll Do
- Build and maintain positive relationships with customers while representing Verizon professionally.
- Guide customers through enrollment processes, account setup, and service-related questions.
- Follow up on customer interactions to maintain engagement and provide appropriate ongoing support.
- Identify opportunities to strengthen customer relationships and introduce additional services when relevant.
- Keep customer information and account records accurate and organised.
- Communicate customer questions, feedback, and account needs to the appropriate team members.
- Work collaboratively with colleagues to support campaign goals and maintain a positive customer experience.
- Participate in training and coaching to strengthen sales techniques, product knowledge, and account management skills.
What We're Looking For
- Strong communication and interpersonal skills.
- A professional, approachable attitude and a genuine interest in customer relationships.
- Good organisational skills and attention to detail.
- Confidence when discussing products, services, and customer needs.
- A proactive mindset with the ability to manage responsibilities and follow through on tasks.
- Willingness to learn, accept feedback, and work toward individual and team objectives.
- Previous experience in sales, retail, hospitality, customer service, or account support is an advantage.
- Account management experience is beneficial but not essential.
- A high school diploma or GED is preferred.
What You Can Expect
At TC Outreach, this opportunity is about developing the skills needed to build strong customer relationships and contribute to business growth. You'll gain hands-on experience supporting Verizon customers while learning how effective communication, consistent follow-up, and thoughtful service contribute to successful account management.
Ready to Take the Next Step?
If you're organised, people-oriented, and excited to develop your skills in sales and account management, TC Outreach wants to hear from you. Bring your communication skills, willingness to learn, and commitment to building positive customer relationships.
Apply today for the Sales Account Manager position and start developing your experience with TC Outreach and our Verizon campaign.
Pay: $5,100.00 - $5,800.00 per month
Benefits:
- Employee discount
- Professional development assistance
Work Location: In person
Salary : $5,100 - $5,800