What are the responsibilities and job description for the General Manager of Entertainment Venue and Sports Bar position at TC High Tops?
Overview
We are an exciting new event and hospitality concept, launching this fall. Blending elevated food and beverage service with dynamic events and entertainment. Our venue will be a destination for unforgettable experiences offering guest exceptional dining, curated drinks and engaging programming and performance. We are looking for a driver, hands-on general manager to lead our team, build our culture from the ground up and bring this vision to life.
Position Overview
The General Manager will oversee all aspects of operations, including front of house and back of house management, staffing, financial performance and event execution. This role requires a strong leader who thrives in a fast pace environment and has a passion for hospitality, guest experience, and team development.
Key Responsibilities
Operations & Leadership
- Oversee daily operations, ensuring exceptional service standards
- Build, train, and lead a high performance team across all departments
- Familiarity with POS systems such as Aloha POS and Micros POS; experience with cash handling and inventory control is essential
- Establish and maintain operational procedures, policy, and service standards
- Foster a positive, energetic and accountable team culture
- Develop event strategies to drive revenue and brand awareness
Staffing & Development
- Recruit, hire, and onboard staff
- Develop training programs and on-going coaching initiates
- Manage, scheduling, labor cost and performance reviews
- Lead by example with hands-on management style
Food, Beverage, and Guest Experience
- Ensure quality consistency and presentation of all food and beverage offerings
- Maintain a high level of guest satisfaction and handle escalated concerns
- Collaborate on menu development and beverage programming
- Oversee planning execution and private and public events
- Coordinate with clients, vendors, and internal teams to deliver seamless experiences
Qualifications:
5 years of management and hospitality is a requirement. Nightlife or Events experience is a plus. Strong leadership and team building skills necessary. The ideal candidate has the ability to work nights, weekends, and holidays as needed. Does well in a fast-paced environment and thrives and adapts to change.
Pay: From $60,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Work Location: In person
Salary : $60,000