What are the responsibilities and job description for the Customer Service Representative position at TC Hafford Basement Systems?
This job was posted by https://joblink.maine.gov : For more information,
please see: https://joblink.maine.gov/jobs/1377177
Customer Service Representative
TC Hafford Basement Systems \| Wells, Maine
Were looking for a friendly, organized, and customer-focused Customer
Service Representative to join our team!
Our CSRs are an important part of the customer experience. Youll
communicate with customers by phone, schedule and confirm appointments,
answer questions, follow up on issues, and make sure our customers
receive the remarkable service they deserve.
What Youll Do
Provide friendly, professional customer service by phone
Schedule and confirm customer appointments
Follow up with customers and help resolve questions or concerns
Maintain accurate customer information, paperwork, and data entry
Communicate with our teams to help keep jobs and appointments running
smoothly
Handle multiple tasks while staying organized and detail-oriented
Work as part of a team to create a positive customer experience
What Were Looking For
Friendly, positive, and customer-focused attitude
Excellent verbal communication skills
Strong organizational and follow-through skills
Comfortable using a computer and learning new software
Accurate data entry and attention to detail
Ability to multitask and work well with others
Customer Service Experience Preferred
High school diploma/GED preferred
If you enjoy helping people, staying organized, and being part of a
team, wed love to hear from you!
TC Hafford Basement Systems is an equal opportunity employer.
please see: https://joblink.maine.gov/jobs/1377177
Customer Service Representative
TC Hafford Basement Systems \| Wells, Maine
Were looking for a friendly, organized, and customer-focused Customer
Service Representative to join our team!
Our CSRs are an important part of the customer experience. Youll
communicate with customers by phone, schedule and confirm appointments,
answer questions, follow up on issues, and make sure our customers
receive the remarkable service they deserve.
What Youll Do
Provide friendly, professional customer service by phone
Schedule and confirm customer appointments
Follow up with customers and help resolve questions or concerns
Maintain accurate customer information, paperwork, and data entry
Communicate with our teams to help keep jobs and appointments running
smoothly
Handle multiple tasks while staying organized and detail-oriented
Work as part of a team to create a positive customer experience
What Were Looking For
Friendly, positive, and customer-focused attitude
Excellent verbal communication skills
Strong organizational and follow-through skills
Comfortable using a computer and learning new software
Accurate data entry and attention to detail
Ability to multitask and work well with others
Customer Service Experience Preferred
High school diploma/GED preferred
If you enjoy helping people, staying organized, and being part of a
team, wed love to hear from you!
TC Hafford Basement Systems is an equal opportunity employer.