Technology Analyst 1

TECHNOLOGY ANALYST 1

at Saline Area Schools

JOB DESCRIPTION

Performs a variety of complex information technology support duties to ensure smooth delivery of technology services for Saline Area Schools.  Monitors, operates, and assists others in the operation of computer hardware, software, and diagnostic tools to perform a broad range of customer assistance, equipment maintenance & repair, and computer operations assignments.  Works with minimal supervision, exercises judgment and creativity in selecting and applying technology procedures correctly, and determines when to refer troubleshooting to the supervisor.

Saline Area Schools strives to hire individuals who are intrinsically motivated; have a deep desire to grow professionally; believe children deserve to learn in an environment that is the least restrictive and who is reflective of the highest level of cultural competence. SAS strives to employ individuals who possess a strong work ethic, are committed to providing children with boundless opportunities, and who understand that equity, inclusion, and social justice are essential to the success of a school community in the 21st Century.

QUALIFICATIONS
Required Education/Certification

• High School Diploma or GED
• Documented training in computer hardware and/or software (Cisco, Microsoft, Apple, etc.)

Preferred Education/Certification

• Bachelor's degree preferred
• Related college or technical school coursework

Required Experience

• Significant successful related experience in computer and network installation, maintenance, troubleshooting, and repair
• Extensive knowledge of computer hardware and software installation procedures.
• Understanding of current operating platforms, computer hardware, and associated peripherals, and software applications

RESPONSIBILITIES & DUTIES

• Communicate with users (students and staff) to determine the nature of an end-user technology program (help desk)
• Prioritize and execute tasks in a high-pressure environment
• Manage multiple projects simultaneously and follow through on tasks through completion
• Work collaboratively with IT, building, and district-level staff, and maintain effective working relationships at the building and district level
• Coordinate online testing
• Install and maintain computer operating systems, application software, and related computer equipment
• Inspect computer equipment requiring specialized computer repair and troubleshooting for the purpose of identifying and verifying repair needs
• Train individuals to ensure their ability to use computer systems and new or existing software
• Coordinate computer and end-user repair requests
• Assist in record-keeping regarding the functioning and inventory of the school district's computers and related equipment, repairs, etc.
• May require occasional nights and weekends to complete maintenance

Note: The above description is illustrative of tasks and responsibilities.  It is not meant to be all-inclusive of every task or responsibility.

ESSENTIAL DUTIES

• Use computer network systems and software applications as needed.
• Organize and coordinate work.
• Develop and implement projects.
• Effective and respectful verbal and written communication skills.
• Communicate effectively with students, parents, and staff.
• Organize multiple tasks and conflicting time constraints.
• Engage in self-evaluation concerning leadership, performance, and professional growth.
• Establish and maintain cooperative working relationships with others contacted in the course of work.
• Demonstrate exemplary attendance and punctuality.

PHYSICAL AND MENTAL DEMANDS, WORK HAZARDS

Work in standard office and school building environments requiring mobility, visual and auditory acuity, communication skills, interpersonal skills, organizational skills, problem-solving skills, adaptability, technology proficiency, physical stamina, and environmental awareness.

EQUIPMENT

Candidates must have experience with computers (PC & Mac), mobile devices (iOS & Chrome OS), or the desire and aptitude to learn technology.

TRAVEL

Limited travel between district buildings may be required.

WORK SCHEDULE

7:30 AM – 4:00 PM

FLSA STATUS

Exempt

TERMS OF EMPLOYMENT

• 12-month Unaffiliated employee
• Saline Area Schools employee and is eligible for full benefits

SALARY

Starting at $48,334.00 per year

APPLICATION METHOD
EXTERNAL CANDIDATES: All interested and qualified external applicants must complete an application and upload all necessary documents on the TalentEd Website (please visit our HR web page at: https://saline.tedk12.com/hire/index.aspx# to access the SAS Job Openings). All letters of interest, resumes, and applications must be received no later than the deadline listed or until the position has been filled.

INTERNAL CANDIDATES: All interested and qualified internal applicants must submit a letter of interest and a current resume via email to Jay Grossman, grossmaj@salineschools.org. All letters of interest, resumes, and applications must be received no later than the deadline listed or until filled.

NONDISCRIMINATION AND EQUAL EMPLOYMENT OPPORTUNITY

The Board of Education does not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any other legally protected category, (collectively, "Protected Classes"), in its programs and activities, including employment opportunities.

If you have any accessibility concerns regarding the completion of this application, please contact Sarahanne Nelson, HR Coordinator, @nelsons1@salineschools.org to set up an appointment for additional support.