Front Counter Automotive Parts Associate

TBA is an automotive parts warehouse that delivers parts but also serves retail customers. We are looking for a knowledgeable, enthusiastic, and personable Front Counter Associate to join our team. This position plays a key role in supporting both retail customers at the counter and dispatching duties for delivery and warehouse operations.

Responsibilities

• Greet and assist walk-in customers with professionalism and enthusiasm.
• Accurately identify and look up automotive parts based on customer needs, gathering all necessary information to ensure correct orders.
• Provide customers with multiple part options (price and quality) and guide them toward the best solution.
• Process and reconcile cash register and credit card transactions daily.
• Assist the dispatcher in maintaining efficient workflow and order fulfillment.
• Keep the front counter and lobby clean, tidy, and welcoming.
• Support teamwork between sales, dispatch, and warehouse staff.

Requirements

• High School Diploma or GED required; some higher education preferred.
• Minimum 2 years of experience in an automotive customer service or parts representative role.
• Excellent communication and organizational skills.
• Quick learner with the ability to adapt in a fast-paced environment.
• Professional and personable customer interaction skills.
• Proficiency with PC/software for parts lookup and transactions.
• Ability to work well independently and as part of a team.
• Must have a reliable source of transportation.
• Bilingual is a plus but not required

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $16 - $18