What are the responsibilities and job description for the Public Area Attendant position at TB ISLE RESORT LP?
Scope of Position
The Public Area Attendant will provide professional cleaning and servicing of all public areas; including hotel lobby, corridors, meeting rooms, business center, stairs, restrooms, and staff areas ensuring hotel standards are met.
Position Requirements
- Professional demeanor appropriate for a luxury environment.
- Effective at listening to, understanding, and clarifying concerns and issues raised by team members and hotel guests.
- Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery.
- Previous housekeeping experience in a large hotel environment preferred.
Responsibilities
- Service public areas daily maintaining JW Marriott Turnberry Miami Resort & Spa standards.
- Vacuum, sweep and mop hallways, stairs, main entrances, atrium, business rooms, and store areas.
- Clean and brush sinks, toilets and urinals, including tiles outside and under vanity areas.
- Replenish restroom amenities.
- Clean lifts, doors glass, floor and tracks.
- Clean and remove spots from walls, doors and floors. Polish mirrors and glasses.
- Clean windows on the inside including frames ledges and glass.
- Inspect furniture condition and report tears, rips, stains and damages to supervisor.
- Dust upholstered furniture, including crevices and under cushions. Move furniture and clean underneath.
- Remove dust grease and smears from house/public phones. Empty bins and ashtrays including those outside the building.
- Perform any other reasonable duties as required by management.
Education
- High school diploma.
Skills and Abilities
- Ability to communicate in the English language (Second language is a plus).
- Ability to perform assigned duties with attention to detail, speed, and accuracy.
- Ability to work flexible schedules including holidays and weekends.
- Able to perform multiple tasks.
Physical Requirements
- Must be able to work in a fast-paced environment.
- Must be physically fit in order to lift, pull and push items up to 50 pounds.
- Also requires standing/walking/reaching and bending throughout shift (up to 8 hours).