What are the responsibilities and job description for the Catering Call Center- Fully Remote position at Taziki's Cafe?
You must live in Birmingham, AL.
Benefits Offered | Wage Information
- No late nights, no early mornings
- Flexible Schedule
- Great Environment
- The option to get paid daily
- Medical, Dental, Vision, and Disability Insurance options
- Paid Time Off potential
- 401k program with employer match
We get it – you want a flexible job you're excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki's. Experience is great, but not required - we can teach you everything you need
To be eligible for an interview, you must complete the application as well as complete the survey below.
Job Summary:
- Be a Taziki's Ambassador to customers for our service, our menu, our story, and our culture
- Ensure you are providing best in class customer service and experience to all of our guests
- Tracking catering issues and following up with customers as needed
- Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling
- Efficiently handle a high volume of incoming calls
- Make recommendations and use suggestive selling with the goal of successfully fulfilling the customer's catering order
- Maximize store delivery schedules for efficiency
- Must be 21 years of age
- Flexible schedule
- Energetic
- Prior food service experience preferred
- Leadership, guest service, and verbal communication skills with guests/team members
- Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities
- Demonstrate sound decision-making and problem-solving skills
- Understand and abide by all company standards and policies (provided in your handbook)
Your Working Conditions/ Hours:
- Monday - Friday
- 8am - 5pm (times may vary slightly)
Your Physical Requirements: (with or without a reasonable accommodation)
- Standing
- Walking
- Reaching
- Carrying/ Lifting up to 30 pounds
Taziki's is an Equal Opportunity Employer
This is a remote position.
Compensation: $ $18.00 per hour
Taziki's Café is a fast-casual restaurant brand with 94 locations in 17 states. Our menu is Mediterranean-inspired with a Southern flair, and our mission is to create an environment that combines modern Mediterranean fare with meaningful human connection. We are a family of big-hearted foodies committed to making an impact in our communities
We get it – you want a flexible job you're excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki's. Experience is great, but not required - we can teach you everything you need
Our Values are at the heart of all we do.
Create CONNECTION: Be Caring & Engaging
Embrace CHALLENGE: Be Passionate & Urgent
Foster COLLABORATION: Be Respectful & Responsible
Prioritize DETAILS: Be Teachable & Disciplined
Stay FRESH: Be Intentional & Innovative
Taziki's Cafe is an Equal Opportunity Employer.
Salary : $18