TaylorMade Golf - Experiential Lead

JOB TITLE: Experiential Lead

DEPARTMENT: Experiential

Position Summary:

The Experiential Lead is responsible for managing and/or executing consumer facing sales and/or promotional events within a TaylorMade territory. The Lead is responsible for custom fitting golf equipment and ensures the visibility and quality of TaylorMade equipment and products while providing all other related services to satisfy consumer requirements and requests within their territory.

Essential Functions and Key Responsibilities:

• Manage, scheduling and executing Experiential Fitting events and appointments with local on and off course retailers (green grass, strategic, and key accounts).
• Achieve Experiential Event targets and metrics.
• Train, schedule and oversee experiential technicians within the territory as it relates to Fitting, Product & Applications.
• Provide service to Strategic Account doors within defined territory (i.e. fitting events, product/fitting training, relationship building, etc.)
• Maintain and manage the Experiential Event Product, Range Assets and Set-Ups for all Techs within the territory.
• Activate MyFittingExp and other applications to communicate consumer information, strategic surveys and sales data reports to TM.
• Maintain a high level of product and fitting knowledge to recommend the correct TM product to enhance player performance.
• Performs other responsibilities as required.

Knowledge and Skills Requirements:

• Must have a strong and sincere passion for the TaylorMade brands and products
• Be a constant professional and represent the brand in a positive manner and appearance

• Friendly, outgoing and enthusiastic: high comfort level engaging with customers
• Must have strong organizational skills and be very dependable with the proven ability to manage multiple tasks and handle competing priorities each day
• Ability to be proactive and assertive and be skilled at problem solving
• Must be empathetic and respectful to both customer and consumer needs

• Strong level of written and verbal communication skills. Use of professional language and good judgment when interacting with customers regarding comparison of various product brands
• Prior success in establishing goals and achieving results
• Familiar with Microsoft Office (i.e. Word, Excel, Outlook) and other computer software programs to report data

Education, Work Experience, and Professional Certifications:

• 2 years golf related Custom Fitting/Sales experience.
• PGA Affiliation preferred
• Must have golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience
• Must have experience with custom fitting golf clubs
• Must have Golf playing ability: 10 or better golf handicap is required

Work Environment / Physical Requirements:

• Flexibility in days and hours available for scheduled work; including evenings and weekends and holidays when required.
• Extensive travel. Must be able to travel to various locations for experiential events (50% traveling)
• MUST be able to live in the defined sales territory with ability to travel within territory lines
• Must be able to lift and move heavy objects up to 50 pounds.

Job Type: Full-time

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• On call
• Weekend availability

Experience:

• Sales: 1 year (Preferred)
• Golf Club: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: On the road