What are the responsibilities and job description for the Dispatcher - Customer Service position at Taylor Ultimate Services Co.?
Service Dispatcher for field service technicians. Answer incoming service calls and scheduled technicians via tablets and cell phones. 1-years dispatch experience and general knowledge of South Florida and the Tri-County area is required.
- Coordinate and dispatch field technicians to service calls.
- Communicate effectively with customers to schedule appointments and provide updates.
- Manage daily schedules and prioritize tasks in a fast-paced environment.
- Maintain accurate records of service requests and technician assignments.
- Ensure exceptional customer service and satisfaction.
Why Join Us?
- Be part of a dynamic team in the growing restaurant equipment industry.
- Opportunity for long-term career growth.
- Supportive work environment with a focus on teamwork and customer satisfaction.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Dispatching: 1 year (Required)
Ability to Relocate:
- Weston, FL 33326: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $20