What are the responsibilities and job description for the Generator Technician position at Taylor Sudden Service Inc.?
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Company Description
Taylor Sudden Service Inc. specializes in the worldwide distribution of genuine Taylor OEM forklift and generator parts and service. The company ensures exceptional customer support through its extensive network of service centers, trained technicians, and dealer organizations. Taylor Sudden Service is dedicated to keeping Taylor equipment operational with dependable support and timely parts replacement. Customers can expect efficient and courteous assistance from a team of experienced professionals.
Role Description
This is a full-time role for a Generator Technician. The Generator Technician will be responsible for diagnosing, repairing, and maintaining generator equipment to ensure optimal performance. Responsibilities include troubleshooting mechanical and electrical issues, performing regular maintenance, testing generator systems, and ensuring all work meets safety and quality standards. The technician will engage with customers and provide excellent service, maintain detailed reports, and ensure timely completion of assigned tasks.
Position Type
Full Time
DescriptionDuties/Responsibilities:
- Consults with Service Manager to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.
- Diagnoses malfunctions; repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.
- Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).
- Inspects, operates, and tests machine upon initial delivery, at specified inspection intervals, and upon completion of any repair work to ensure proper functioning of equipment and its components.
- Reports to Service Manager such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc. so that proper accounts can be charged, and proper billing can be made.
- Performs preventative maintenance service to generator sets to include changing engine fluids and filters, inspecting the gensets AC and DC systems, belts, hoses, exhaust systems, and other components. Responsible for load bank testing and testing automatic transfer switches. Responsible for filing the proper paperwork and checklist pertaining to each inspection.
- Strives to increase technical skills through attendance at company-sponsored vocational schools, annual training meetings of departmental personnel and reading of technical literature.
- Promotes and enhances company image by maintaining a neat, personal appearance and by keeping the service truck in a clean, polished, and orderly condition.
- Experienced or advanced servicemen are expected to serve as troubleshooters on recurring or unusual problems, conferring with Engineering, Manufacturing, and other service personnel to resolve.
- Experienced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs.
Required Skills/Abilities:
- Job requires stooping, bending, climbing, and capability of lifting up to 50 pounds.
- Technical problem solving and trouble shooting skills.
- Must know how to use a multimeter.
- Must have own tools.
- Must have good computer skills.
- Work well with others and possess good people skills.
- Must have a professional attitude and be able to work with customers on a one-on-one basis.
- Valid driver’s license and good driving record to be insurable by corporate insurance carrier. Must be able to obtain at least a Class D Drivers License.
- Required on occasion to stay overnight at out of town locations.
- Required to be on call rotation 24/7 at times.
Education and Experience:
- High School graduate or GED.
- Must have experience with diesel and/or gas engines including servicing and repairing.
- Have some Electrical experience and general knowledge of wiring including reading Diagrams, installation and repair of electrical components and circuits. AC and DC
- Experience with Power Generation
Benefits:
- Medical/Prescription
- Dental
- Vision
- Vacation
- 10 Holidays
- 401K
- Life Insurance
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