What are the responsibilities and job description for the Front Desk Staff position at Taylor Physical Therapy?
Taylor Physical Therapy provides a well-rounded approach to rehabilitation, specializing in the treatment of orthopedic and neuromuscular conditions related to work and sports injuries. Our team is dedicated to providing comprehensive care and individualized treatment plans to help patients achieve their rehabilitation goals. We are located in Oklahoma City, OK, and our committed professionals strive to deliver the highest quality of physical therapy services.
This is a full-time on-site role for a Front Desk Staff member located in Oklahoma City, OK. The Front Desk Staff will be responsible for handling receptionist duties, answering phone calls with proper phone etiquette, ensuring a positive customer service experience, managing patient appointments, and maintaining accurate records. Additional tasks include greeting patients, communicating effectively with both staff and patients, and ensuring smooth office operations.
- Proficiency in Phone Etiquette and Receptionist Duties skills
- Strong Customer Service and Communication abilities
- Basic Computer Literacy skills required
- Excellent organizational and multitasking abilities
- High school diploma or equivalent; additional qualifications in administrative duties are a plus
- Previous experience in a medical or healthcare setting is advantageous