Demo

Business Systems Analyst 1 (NY HELPS)

Taxation & Finance, State
Albany, NY Full Time
POSTED ON 5/14/2026 CLOSED ON 6/13/2026

What are the responsibilities and job description for the Business Systems Analyst 1 (NY HELPS) position at Taxation & Finance, State?

Duties Description

The Business Analysis and Testing (BAT) Unit provides support to business unit managers regarding processes, analysis and special projects and initiatives with the goal of improving business processes and working more effectively and efficiently.

The incumbent will provide guidance, administrative, and technical assistance for the day-to-day activities within the Business Analysis and Project Support Units. Duties include, but are not limited to, the following:

• Developing comprehensive project plans;
• Elicit and communicate business requirements;
• Create, validate, and maintain process documentation, business rules, and additional specifications (including flow charts, process models, and technical specifications).
• Assist in developing and monitoring test plans. Evaluate test results for consistency with business and system requirements.
• Evaluating solution performance against business goals and objectives;
• Participating in developing the to-be state, identifying and documenting changes;
• Planning and performing system research and gathering information;
• Assisting with developing training and user support materials;
• Working closely with program and IT staff, stakeholders, and Business Analysts from other units;
• Interacting with customers in a respectful and helpful manner and actively listening to issues and guiding them through appropriate solutions;
• Provide project administrative support for tracking and reporting project statuses;
• Following up on action items;
• Comply with the Office of Human Resources Management, Code of Conduct, Ethics, and Internal Control rules, policies and procedures; and
• Adhere to the Department's time and attendance rules and regulations. Adhere to the Department's time and attendance rules and regulations.

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NYHELPS)

For the duration of the NY HELPS Program, this title may be filled via a con-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

Within one year of permanent appointment, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS:

This position may be filled as a two-year traineeship: advanced placement is at the discretion of the hiring agency.

• Trainee 1 is equated to SG-14, $53,764
• Trainee 2 is equated to SG-16, $59,994
• Journey Level, SG-18 starting salary is $66,951.

Business Systems Analyst Trainee 1:

Four years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience

Business Systems Analyst Trainee 2:

Five years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience

Business Systems Analyst 1- journey level:

Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.


Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience

COMPETITIVE MINIMUM QUALIFICATIONS

The selected candidate must be a current NYS employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations.
OR eligible via the 55-b/c program (please include your Letter of Eligibility and transcripts with your application).
OR immediately reachable on the appropriate exam for this title and location (PATT and PCO for Albany). This position may be filled as a two-year traineeship.


Additional Comments

Note: Advanced placement in a traineeship is at the discretion of the hiring agency

PROOF OF DEGREE IS REQUIRED WITH YOUR APPLICATION: PLEASE INCLUDE YOUR UNOFFICIAL TRANSCRIPTS, DIPOLMA, OR EDUCATION EVALUATION SHOWING YOUR DEGREE WAS AWARDED.

New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).
Work hours and telecommuting will be discussed at the interview.


Salary : $66,951 - $85,138

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Business Systems Analyst 1 (NY HELPS).

Click the checkbox next to the jobs that you are interested in.

  • Bug/Defect Tracking Skill

    • Income Estimation: $102,492 - $128,675
    • Income Estimation: $106,113 - $127,991
  • Compatibility Testing Skill

    • Income Estimation: $83,039 - $104,143
    • Income Estimation: $81,253 - $112,554
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Business Systems Analyst 1 (NY HELPS) jobs in the Albany, NY area that may be a better fit.

  • New York State Division of Criminal Justice Services Albany, NY
  • Description Duties Description The Business Systems Analyst 1 (BSA1) will provide business analysis services in support of the Division of Criminal Justice... more
  • 4 Days Ago

  • New York State Department of Taxation and Finance Albany, NY
  • Description Duties Description Under the direction of a BSA 2 or BSA 3, the incumbent will assist in the performance of the daily activities of the Technol... more
  • 4 Days Ago

AI Assistant is available now!

Feel free to start your new journey!